Tavia P.
IF I COULD GIVE UPS A NEGATIVE 5 I WOULD!!!
IF I COULD GIVE UPS A NEGITIVE 5, I WOULD! I ordered baking ingredients for my catering business and UPS lost my $600 package. Because the sender didn't give me the option to fully insure my package. As a buyer I am the one who had to eat the $600 loss. I'm a disabled woman in a wheelchair living on disability. Trying to make it by doing some side work to pay for my medical treatments. UPS didn't care. They refused to pay to order the product they lost. We spent hours on the phone waiting on hold just to finally get someone on the phone who I could hardly understand. The incompetence shown in this situation was stressful and I was so upset they cost me thousands that I could have made to pay for my medical care. UPS showed zero empathy for the situation. I was so frustrated that i began having minor seizures, and my fiancé had to take over the calls. A billion dollar company stole $600 from someone who lives on a measly disability check. They are ruthless and heartless, and I would NEVER ship through them again! There is a hot place in hell for heartless people like that. Because of their incompetence I can't afford my infusions and I will suffer pain from my health condition (RSD) the pain from my disease is the most painful condition known to man. My life literally depends on my infusions. Because of UPS, I won't be able to continue my treatments. The shipper is not willing to send me my order since it was not them that lost the package. I'm literally writing this looking through tears and in panic attacks since I know the intense suffering that is coming. I hate UPS for their heartless way they have handled this situation. I will NEVER ship UPS again! If you have anything your life depends on, I highly recommend that you use someone else!