Peter
Stay away
Stay away! Complete scam! They charge you 179 US for the same ESTA document that cost 40 US on the real US ESTA homepage cbp.gov

US Immigration Document is a private online service that helps travelers prepare and submit their ESTA (Electronic System for Travel Authorization) applications quickly, accurately, and with real human support at every step.Your information is handled securely and used only to process your application, and our support team is here before, during, and after you apply. If anything isn't right, reach out to us first — we'd much rather make it right than leave you stuck.
US Immigration Document (usimmigrationdocument.org) has 121 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Peter
Stay away! Complete scam! They charge you 179 US for the same ESTA document that cost 40 US on the real US ESTA homepage cbp.gov
Doroti T.
ILLEGAL ! FRAUDULENT! It’s not an Official US ESTA website. Why don’t you work honestly ? Is that too difficult? How this website is available and shows up first on the list on Google search ? I have reported to the authorities this horrendous scammer and asked for my refund.
Irlandaise
I would consider a minus star rating for this scam . Please avoid avoid avoid ! There is no price till the end and instead of the 40$ fee they charge 179$ . Go to the official site it has an app . These are absolute scammers . I cancelled my credit card as they have my data . Im beyond livid . Please do not use this site . It comes up first on Google search but AVOID !!!!
Jack W.
Went through the whole process but it said payment invalid (try another card). I stupidly tried multiple cards but nothing happen (no money taken). Should i be worried or have i had a lucky escape. I have know used the government site and completed application for $40.
nicola H.
DO NOT USE! Looks like an official website but isn't. Charges you over 4 times the cost of an ESTA. We didn't realise this wasn't the official site (they have since added this to their homepage). The details submitted for my daughter's Esta were not the same as the ones we put on the form. They told us they would refund 50% of my fee after I complained and should have refunded the service fee for my daughter's application which was denied. They refunded around 40% of mine & 30% of my daughter's. STEER CLEAR!
alison
When I realised this wasn’t the official US ESTA website and cancelled within 1 minute of sending my application and told them to stop processing, they refused to refund and claimed the docs had already been submitted. I didn’t provide all the documents but apparently they had already submitted it. Liars and fraudsters
Airlock
DO NOT USE THIS SITE!!!! It is borderline FRAUDULENT. Being one of the first sites that appear on the Google search for the CBS ESTA application, and looking almost exactly like the official site, it is easy to get scammed. It happened to me, I unwittingly uploaded passport and sensitive credit card information on this site. I realized it was a COPYCAT SITE until it hit me that the cost was just exorbitant (179$) It was too late. I never received a confirmation email for the application, nor a confirmation of the payment, nothing. I have called and emailed, but no reaction. In the meantime I went on the CBS official US government site and it took under 10 minutes to fill the application, pay 40$ AND get the application approved. I recommend anyone in a similar situation to first check in the CBS site if your data already appears in the ESTA application process. If it doesn't request your ESTA via the official channel. That way the company CANNOT request an ESTA and the payment may be contested for no service. ALSO: CANCEL THE CARD YOU USED, AS THIS SITE IS AS DODGY AS IT GETS.
Taiwo
I would rate these guys negative if I could. The customer service is non-existence and they are out to milk anyone where possible. I believed I was applying for an ESTA through an official channel but later realised this was a private third-party service charging substantially way more than the official ESTA fee. (£134.50). I requested cancellation approximately 47 minutes after payment, when I realised the charge. The company refused a full refund and offered me 25% and after 4 days of professional argument, they ultimately offered a 50% refund. Despite several requests, I was not provided with an itemised breakdown of costs or evidence of the work allegedly performed before cancellation. Prospective customers should RUN AWAY from this guys!