US Immigration Document is a private online service that helps travelers prepare and submit their ESTA (Electronic System for Travel Authorization) applications quickly, accurately, and with real human support at every step.Your information is handled securely and used only to process your application, and our support team is here before, during, and after you apply. If anything isn't right, reach out to us first — we'd much rather make it right than leave you stuck.
US Immigration Document (usimmigrationdocument.org) has 121 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
usimmigrationdocument.org
Website
usimmigrationdocument.org
Category
Travel Agencies
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Complete scam. Do NOT use. I'm upset that I fell for it! No support to talk to. I have put in for a cancellation with them. I have advised them that if they don't cancel I will do a chargeback on my card. You might want to try this too.
Update: after lots of emails with them making offers of a partial refund I got a full refund (although it came in 2 halves and I had to keep pushing). A chargeback is not what they want as it will cost them in a fee and reputation. So if you’ve fallen for it don’t give up and if all else fails do the chargeback.
VC
Víctor Q.
DO NOT USE THIS WEBSITE
DO NOT USE THIS WEBSITE
They website is made to look like the official US government website. In small font letter and low contrast colour they say "Fast-Track eVisa Services. Not a Government Website" so it is hard to see. The questions are the same as in the official US government website.
I completed all the information for someone else and paid the $179 USD. I didn't realize this was close to four times the real value of the ESTA.
At least, I received the ESTA when I checked in the official US government with the application number, but they now have all the personal information, passport, address, etc, and the 139 USD, they earned doing absolutely nothing, for sure they are using a machine to input all the information in the US official website.
I tried to submit a refund, but because they provided the service, for sure is not going to work. What seems sketchy is that the as for an "order number" in the confirmation email, and there is no such order number.
I cancelled the credit card used, as they don't give me any confidence that it will not end for future scams.
It seems you can request to delete all your personal information, so I will try that, hopefully it works.
I hope this post will help people to only use the official US government website and prevent google to post it as first result when searching for "ESTA application".
SA
Samuele
TRUFFA, TRUFFA, TRUFFA
State attenti, il sito è una truffa bella e buona. Purtroppo ci sono cascato fino al momento del pagamento e ora hanno una marea di miei dati sensibili. Il sito è veramente molto simile a quello del governo americano e quando si cerca su Google l'ESTA questo è uno dei primi risultati. Al posto che farti pagare i 30/40 dollari governativi te ne chiede ben 170. State attenti con sti truffatori miraccomando
JT
JT
How can Google list this scam website…
How can Google list this scam website at all, let alone at the top?
If you're reading this you probably already know that it's a scam - now they have so much personal data as well as my $179 Agh!
PR
P R.
NOT THE OFFICIAL WEBSITE
I entered all the details and went to pay - luckily on the payment page I noticed it was about $100 more (the ESTA costs $40) so didn't proceed, but I did upload all my details until the payment page.
Designed to look and sound like the official page, not clear that it is a third party
ER
Eline R.
SCAM
I needed to apply for an ESTA, and through Google I ended up on this website. I genuinely thought it was the official U.S. government website, because it looks very similar.
This is a complete scam. They do submit the application, but you pay three times the normal price. On top of that, I never received any confirmation that my ESTA was approved, I had to check this myself on the official government website.
So don’t fall for it. Always apply for your ESTA through the official U.S. government site.
SH
Stephen H.
ESTA scam
Submitted via this top Google site - looked legit - thought I was doing direct. No ESTA for 4 days - checked on the official site with info provided. No application on record. Scam.
JR
Jörn
Vorsicht Betrug! Diese Website ist 100% unseriös
Warum auch immer hat Google die Website als ersten Hit, wenn man „Einreisegenehmigung USA“ eingibt. Die Dateneingabe ist identisch zu der offiziellen Seite der offiziellen US Behörde. Die angebliche Dienstleistung besteht schlicht darin, dass diese Daten dann der offiziellen US Behörde übermittelt werden. Dafür werden die 4fachen Kosten der normalen ESTA Gebühr in Rechnung gestellt. Es besteht kein Mehrwert, denn man kann mit gleichem Aufwand den Antrag einfach auf der offiziellen Seite der US Behörde stellen.
Das ich in der Hektik den Prozess dort durchgeführt und dann auch noch gezahlt habe, ist natürlich meine Blödheit. Ich habe dann aber über deren CS direkt das Geld zurückgefordert. Nach ein bisschen hin und her wurde mir zugesagt, dass das Geld zurückerstattet wird. Dies ist NICHT erfolgt und ich musste über meine Bank eine Rückerstattung veranlassen, die auch erfolgreich war.
Also Finger weg von dieser Betrugsseite!