John P.
Excellent support from Rodrigo in the…
Excellent support from Rodrigo in the UserWay chat. He was a big help!
Response from UserWay Inc.Jul 24, 2022
Thank you for leaving your feedback. We will make sure Rodrigo gets the message.

UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingIT & Communication · DOVER, Delaware
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IT & Communication · Wilmington, Delaware
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IT & Communication · Wilmington, Delaware
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IT & Communication · Wilmington, Delaware
Excellent
Showing 477 reviews with 5 stars · Clear filters
John P.
Excellent support from Rodrigo in the UserWay chat. He was a big help!
Response from UserWay Inc.Jul 24, 2022
Thank you for leaving your feedback. We will make sure Rodrigo gets the message.
Martin Umeh S.
Excellent tech support. I had a complicated multiple account merge/access issue, and dreaded the typical bot response loop. The actual human (Matheus) was responsive, very direct, and extremely helpful. Either a great support, or the most advanced AI in recorded history. I suspect the former. My issue was resolved in just a few minutes. Color me impressed.
Response from UserWay Inc.Jul 25, 2022
Thank you for taking the time to leave your feedback and we are happy to hear that Matheus was able to help you switfly.
Gina
It was so easy to implement. Just a few clicks and you are good to go. The support is extremely fast and efficient. Well done UserWay.
Response from UserWay Inc.Jul 27, 2022
Thank you for your kind words. We are just getting started.
Alex S.
Matheus was very helpful and friendly!
Response from UserWay Inc.Jul 27, 2022
Thank you for leaving your feedback. We will make sure to let Matheus know.
Scott Nelson, W.
Excellent Chat Help! I had questions about traffic and plan pricing and used the chat. I was connected almost immediately with knowledgeable and friendly support staff who answered all my questions in a timely and clear manner. Great service, thanks!
Response from UserWay Inc.Jul 27, 2022
Thank you for taking the time to leave your feedback. We are happy to hear you had a wonderful experience with our support team.
Angela C.
Rodrigo was very helpful and friendly! I had a few questions before I upgraded from the free version, and he helped me quickly!
Response from UserWay Inc.Jul 27, 2022
Thank you for leaving your feedback. We will make sure that Rodrigo receives your note.
David L.
Quick response and clear instructions. Answered all the questions I had.
Response from UserWay Inc.Jul 27, 2022
Thank you for taking the time to leave your feedback.
Luke W.
Fast response time and very helpful!