UserWay Inc.UserWay is the World's Leading Automated Website Accessibility Solution for ADA & WCAG Compliance, providing:- The strongest legal mitigation for ADA accessibility & compliance- Requires only a single line of JavaScript- Trusted by over 700,000 websites- Relied on by 60 million users with disabilities
UserWay Inc. (userway.org) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingIT & Communication · DOVER, Delaware
Excellent
IT & Communication · Wilmington, Delaware
Excellent
IT & Communication · Wilmington, Delaware
Excellent
IT & Communication · Wilmington, Delaware
Excellent
Showing 477 reviews with 5 stars · Clear filters
Matt B.
UserWay has been a huge help in achieving WCAG AAA compliance for our own website, and for one of our clients. Both the scan product (and accompanying validation advice) and the AI Widget have been faultless. The team and support has also be top notch, and always on hand to help. Highly recommended. Thank you!
Wendy B.
I needed to get the Userway App to make my website ADA compliant. I chatted with Rodrigo who helped me understand the whole process. He did an excellent job!
HM
I needed to scan multiple pages of a vendor site that had authentication issues. I was getting stuck and contacted the help feature and dealt with Mark. Mark went above and beyond to assist me, treated me like a human being, and provide me with all the information I required at every step of the way. I have not had that level of customer support in such a long time. Userway are lucky to have him as a support - we need more Marks in the world!
Shawn L.
It's really good the customer help it's really good and they new what i meant and helped me
Daryl S.
I had an issue where a few hundred domains showed up in my account that weren't mine. The support person volunteered to go through an manually delete the domains that weren't mine. I really appreciate the extra effort from Matheus.
L A.
Great service and easy to implement. Fantastic customer support from Matheus too!
Swamy S.
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Vikisha T.
Realized my site was not WCAG and ADA compliant and found Userway through Shopify. After reading reviews and watching the demo video I decided to install and give it a try. The install was seamless and I actually wondered if there was more I needed to do. I reached out to customer service via the chat option (8:00pm on a Sunday night) and someone answered within 1 minute! His name was James and he was super helpful, he checked my site, answered my questions and even helped with navigation when I couldn't find something. All in all I'm happy with my one year subscription purchase and feel much better knowing that my site is compliant with US law and all together it took about 15 mins!