US CAR-GO FREIGHT LOGISTICSReviews of uscargofreight.com

They got paid a deposit of $155 for a service and never provided and refused to provide a refund. They are very unreliable. They are not responding to email request for a refund. Very bad customer service.

if I could give -100 stars, it would not describe enough how awful this company is. I signed a CONTRACT to have my car shipped from Birmingham, AL to Detroit, MI I put down the deposit and was told to pay $200 in cash upon the car arriving to Detroit. on the scheduled pick up date 3 hours prior I called the company to make sure the driver would still arrive at 6:30 (like agreed upon) the driver ensured me he would be there. HE NEVER SHOWED! I called the company and they said they would get someone out the following morning. I called back for the time and they told me I have to pay $575 in cash (INSTEAD OF THE $200 IN CASH LIKE THE CONTRACT STATES) I was told I would not get my deposit back. This company is TERRIBLE AND THEY ARE LIARS AND THEY WILL STEAL YOUR MONEY!!!!!!!!! ALL ADAM TRAN KEPT SAYING WAS ITS HIS BIRTHDAY THANKS FOR BEING NICE!

FRAUDULENT. Accepted a $250 deposit, never picked up the car, claimed they would refund the deposit but never did. I've called multiple times but they keep hanging up on me.

This company is fraud told me price and keep screwing around when they can do it and i told them to cancel not willing to credit me my deposit will update soon how refund situation work will be reporting this matter this is ridiculous

I signed an agreed contract after speaking with their representative on 1/05/2026. Agreed to pay $500.00 for shipping my car from Calumet City, IL to Tampa , FL. I paid a $200 deposit balance of $500 to be paid upon delivery of my vehicle which was initially scheduled on 1/07/2026. My husband waisted most of the day waiting & it was cancelled due to driver non-availability. Rescheduled the following week and Katie called and canceled again this time, carrier was not insured. Rescheduled for February 5,2026, she said Driver requested $700. I reminded her of our contract and she became very rude and she added she did not care who I filed a complaint with.

I accepted a quote for $450, the lowest bid for transporting an auto purchased in Salt Lake City to Bremerton, WA. The person I talked to ( Mike) provided me a contract which it stated a deposit of $200 was necessary and the balance of $250 was to be paid to the driver upon delivery. The deposit was actually $207 including a $7 transaction fee. The date to pickup arrived and Mike called to now say that the price to pick up the car was now $500 and no one would deliver for $250 and all the others who offered me $475 would not also do it for under $500. I complained loudly and hung up. Read the fine print on the contract as they have you under their thumb. If you challenge them they will go after you. Trusted contracted shippers that arrange car pickups do not collect in advance and do not charge you a $207 booking fee. I have verified that with reputable shippers. In the end, I ended up paying the very nice driver $500. Mike said he would do me a favor by giving me a credit on my card of $50. Still this was a bill of $657 instead of $450. They should not be trusted, period!

Worst freight company to work with ever. They will offer you a very cheap rate at the beginning, but right after booking and on the pick-up day, they will double the contract amount, and you'll never be able to get a refund for that.

Don’t trust this company, they are unprofessional and unreliable. They gave the driver the wrong address for the pickup. Because of that I had to drive forty minutes to meet the driver in another city and to make the matters worse they blamed the driver for their mistakes. Zero accountability.