If I could give this company a negative rating, I would give them -10 stars. I honestly don’t understand how they’re still in business. I was initially quoted $550, but by the end of the move I was charged $1,150—more than double the original estimate. To make matters worse, they also damaged my car during the move.
My experience with Kevin was extremely disappointing, and I felt misled throughout the process. Based on what happened to me, I would strongly recommend avoiding this company and looking elsewhere. You’ll likely save both money and a lot of frustration.
KA
K A.
Samantha contacted me and swore they…
Notice how the other reviews have 1 review, they just make up fake accounts to try and boost their reviews. Don't be fooled.
Samantha from USCargoFreight Logistics contacted me and repeatedly assured me that the company was legitimate and not a scam. She told me they could pick up and deliver my newly purchased GMC Sierra from Washington to Arizona for a total price of $500.
On June 10, 2026, Samantha messaged me and stated:
“We offer reliable nationwide vehicle transport with full $250k insurance coverage. Total cost for your GMC Sierra is $500. Our driver can pick up on your preferred date.”
She then sent me the same message again on June 11, June 12, and June 13. She also asked, “When do you plan on shipping your vehicle?”
I told her I needed the vehicle picked up on Tuesday and delivered by Thursday, June 25. She replied, “Alright! We can do that. Is it in running condition?” I told her the truck was in running condition.
On June 15, she messaged me again and said their drivers could accommodate my schedule and transport the truck for $500. She sent me the same type of message again on June 16.
On Friday, June 19, I told Samantha that the vehicle was ready for pickup. She asked, “When do you want to do it?” I replied, “ASAP,” and she said, “OK, we can do MONDAY.”
She then asked me to sign their contract and pay a $260 deposit, which I did on Friday. Before paying, I specifically messaged her and said I would not be paying more than $500, which was the price we agreed on. She replied:
“As soon as you reserve your spot with us, your price will be locked in and guaranteed.”
After I paid, she sent me a message confirming that the pickup date was 6/23/2026. That message was sent to me on Monday, 6/22/2026.
Around this time, other drivers warned me that this company would likely try to collect more money from me and that there was no way they could ship my truck from Washington to Arizona for $500. I told Samantha this because I was nervous, and she repeatedly assured me that they would ship my truck for $500 without any problems.
On Wednesday, Samantha texted me:
“We're actively working on your order and finding the driver as per your preferences. We apologize for any delay. Please stay put, and if you have questions or need updates, don't hesitate to call us back at 6562019098 or reply to the same text. Your satisfaction is our priority.”
I responded and asked, “What time will pickup be?” She replied, “I am working on it. As soon as I have the driver's confirmation, I will let you know.”
I waited a few hours and texted her again, “Can you tell me what time you will have a driver, please?” She replied, “Pickup will be between 1PM and 3PM.”
That was Wednesday. The vehicle was never picked up.
At approximately 2:30 PM, Samantha sent me the same exact message again, with one change: “We expect the vehicle to be picked up tomorrow without any further delays...”
Then on Thursday, 6/26/2026, I received the same exact message again stating that they would pick up the vehicle tomorrow.
Samantha originally said the truck would be picked up Monday. Then she said Wednesday. Then she said Thursday. Each time, the vehicle was never picked up.
On Wednesday, I told Samantha to stop wasting my time and issue a refund. Since then, she has not responded and has not refunded my $260 deposit.
In my opinion, USCargoFreight Logistics used false and deceptive statements to get me to sign a contract and pay a deposit. They repeatedly promised a $500 guaranteed transport price, promised specific pickup dates, failed to pick up the vehicle, and then stopped responding when I requested a refund.
Today she messages me and says she has a driver ready to pick up the vehicle but I need to sign another contract and pay another $1300! When I told her NO I want a refund, she said no refunds.
Do not do business with this company.
JO
Joe
It is a scam company they tell you what…
It is a scam company they tell you what price take your deposit truck driver showed up to pick up Car want it double the price and they would not give me my deposit back. They are some kind of broker. I don’t even think they’re a trucking company just want everybody. to know they should have no star rating
AM
Adrian M.
Dishonest and Bad Business Practices
My daughter hired US CAR-GO FREIGHT to ship her car from Atlanta to Las Vegas based on the price they quoted her. Everything seemed fine until right before the scheduled pickup, when they suddenly increased the price. We felt blindsided because the original quote was the reason she chose them in the first place. It felt like they got her committed and then changed the terms at the last minute.
When we decided to use another carrier because we weren't comfortable with the price increase, USCargoFreight kept her deposit. Based on our experience, this company was not transparent or trustworthy, and I would strongly caution others before doing business with them.
JI
Jim
I wish there was an option for a ZERO…
I wish there was an option for a ZERO because thats what they deserve!!! They promised me pickup "by morning" from a gas station where one of our vehicles was broken down and I even was in contact with the gas station. This awful company called me the next morning and said they had somebody that could pick it up right away but said they needed an extra $200 on delivery via CashApp??? (I had already paid half which was $150 of $300) and at this point I didn't have a choice so I said ok.....I kept calling that after noon as my shop never got the car.....TWO DAYS LATER this transport company shows up and the car by now had been impounded costing me another $765!!! Then the transport company they hired tried to charge me a "dry run fee" which I calmly declined! They have since said they'd refund my $150 TWICE in the last two weeks and its never happened and they hang up (when they actually answer) every time I call??? PLEASE DONT USE THIS PATHETIC SCAM ARTIST COMPANY!!!!!
CR
Crystal R.
TOTAL SCAM ARTISTS
TOTAL SCAM ARTISTS! DO NOT SIGN ANYTHING WITH THIS COMPANY!
US Car-Go Freight Logistics is a predatory broker company that uses deceptive contracts to trap you and steal your money. I placed an order with them to move a vehicle locally in Arizona. They quoted a total of $250 and took a $100 deposit.
Once they get your signature, you are trapped. If you read their fine print, their price is completely "non-binding" and they can raise it whenever they want. But if YOU want to cancel because they aren't doing their job, they charge you a ridiculous $200 "cancellation processing fee"—which is MORE than the actual deposit you paid!
They also threaten you in their contract, saying they will fine you up to $750 if you try to dispute the charge with your credit card company. They know exactly what they are doing: they give you a low price to get your deposit, lock you into a nightmare contract, and then make it impossible to get your money back.
They are unprofessional, unreliable, and operate like absolute scam artists. Save yourself the massive headache and use a reputable, legitimate transport company instead. Avoid US Car-Go Freight at all costs!
OA
Olivia A.
Please NEVER EVER TRY THIS car shipping…
Please NEVER EVER TRY THIS car shipping COMPANY!
They are nothing but liars. They called me and said that they have a ready driver in the area and will take the car today or tomorrow. I signed a digital document and paid 200 dollars and will pay other 300 fror the driver when i have the car. BUT did not work for sure! Every single day in the week i asked what is going on? Every time they found another story! I asked my money back. They said that when i sign the document i agreed them to cut the money! I talked to my lawyer. He is working on the file. He will take his money from them. He will apply to finish their business complaining the state and boards. We need to fight with these kind of scammers and unprofessional companies. I just see that they said it is not confirmed order! It is the order nıumber #30930326-CG I paid 207 dollars from FL to VA ship 2006 Scion XB car. Still trying to be a liar! Shame on them.
Response from US CAR-GO FREIGHT LOGISTICSMay 13, 2026
We could not verify this customer in our system. Please contact us with your order details so we can assist.
BH
Brian H.
Ryan and Katie India based scammers
This company named Us Cargo Freight is a complete scam and scrap. They have a call centre based in India and probably seen US only in movies. They have no knowledge of transportation industry of the US. They just give low ball quotes to the customer just to get the deposit out of their pocket and they ghosted. Ryan and Katie fake names of course, scam me of my $250. India scam artists