Battle.netReviews of us.battle.net

They are not even answering my concern and ignoring it. They are not very helpful!!!! Always making an Excuses and telling me to handle my concern without even helping me!!!! I'm very Disappointed in your Service!!!

I had trouble with deleting a character there was no place to open a ticket for this issue in game so I had to use the forums. The support agent gave unclear instructions he had instructed me to do a full ui reset once i informed him i had done this and it had not worked i was told to try again.No other information he didn't tell me he did anything nor did he tell me what to try again. After I had been told to try again I decided that he didn't care about helping me so i decided i would just rather wait the 30 days for the mail that was causing the error to auto delete I told the support agent that i would just wait the agent then took an attitude with me telling me he had done something to follow his instructions and that part of trouble shooting was trying things. This experience has made it clear that the next time I have an issue it is better just to go through wrong tickets until i get the chat option or just not seek help. Terrible customer service

Værste support. hjælper med intet. skider på deres kunder.

We used to play World of Warcraft and quit about 5 years ago. Lately we thought we might come back, We emailed to see about reactivating our accounts, but no response. Then we thought we would just open new accounts and it won't let us because it says our emails are used. So, we tried to contact for support and it wouldn't work. All I can say, is they make it so difficult to try and use Battlenet that it's not worth it!!!!! We will keep our money, because they obviously don't care!!

Attention ! Si vous acheter votre jeux pour pouvoir y jouer tout de suite, c'est MORT. Livraison en 72h ! Pour une jeux en ligne c'est ABERANT !

battle.net sperrt einen regelmässig durch unerwünschte/unnötige Zwangsupdates aus den Spielen aus, die man gekauft und bereits erfolgreich installiert/gespielt hatte. Beispiel: Nachdem man einige Wochen nicht am PC war, will man abends noch mal kurz eine Runde "Starcraft 2" im Einzelspielermodus zocken. (Das Spiel hatte man vor Wochen voll installiert und auch schon gespielt.) Inzwischen hat man leider bei battle.net einen "wunderbaren neuen Patch" für "Starcraft 2". Dieser Patch ist zwar absolut irrelevent für dem Einzelspielermodus - bevor aber der 400MB Download des Patch nicht fertig ist startet die "alte" Version des Spiels überhaupt nicht mehr. Als Besitzer des Spiels werde ich nicht etwa gefragt ob oder wann ich den *ç%&ç/& Patch haben will.. nein, ich kann das Spiel ab diesem Zeitpunkt in die Tonne treten, solange ich nicht den Patch installiert habe: Bei meiner Internet Anbindung wird der Download bestenfalls in ca 24h abgeschlossen sein.. diese Woche wird es also nichts mehr mit dem Spiel das eigentlich bereits auf meinem PC installiert ist. An dieser Stelle darum ein Gruss an battle.net der von Herzen kommt: Bei Euch Vollpfosten werde ich mir im Leben nie wieder ein Spiel kaufen. FU IDIOTS!

Blizzard. Just put your games out on steam. Please. And don't make us pay for "New battletags". On Steam, I'm switching names left and right.

I used to love playing Blizzard games. Warcraft 1, Starcraft, Warcraft 2, Diablo. Just started getting back into gaming a little bit and figured I would try Starcraft legacy of the void. Might be a good game if I could actually play it. Battle.net is so convoluted you have to have like 4 spare days on your hands just to get it working... and even then it is so full of bugs that it still doesn't work properly. I don't know how these guys can release a product in this state??? For a Beta test maybe but this is even poor for that. The support staff I've delt with are rude and condescending and seems like you have to be a programmer to even have a shot at making this thing work. Also you can't play the game offline as far as I can tell. I'm gonna buy this companys shares short and short the motha****** all the way down. Hopefully it crashes hard with the bs they have going on now