Battle.netReviews of us.battle.net

Recently they put the prepatch in and instanced quest mobs are not killable..you simply can't damage them unless your lever 70. I sent in a bug report..3 days later an automated reply says drop the quest then retry it which I did..wait 3 more days and a gm reply's ,drop the quest and retry it and closed the ticket..what I learned was Blizzard has NO customer service,none at all.i will never send in another ticket ,will never report a gang of 25 druid bots completely destroying a camp,Blizzard doesn't care ,I don't care.and I am not spending $50 on the next expansion.

If there was an option for zero stars I would’ve hit it. You server is absolute garbage. What kind of company makes a sh!t account mandatory that you can’t get to connect. Do yourself a favor, skip the headaches and don’t waste your time with any game that requires the battlenet account

my account got locked and they arent doing anything to get my account back even tho i gave all the info they asked for

Mit dem Patch von Mittwoch mal eben unspielbar geworden. Alle gespeicherten Formatierungen weg, Talente komplett neu, auf meinem Mac quasi nicht spielbar, weil Sofortabsturz und wenn man doch mal ins Spiel kommt: fliegen auf normalen Mounts geht nicht, beim Drücken mancher Tasten geht das Spiel direkt aus… es ist ein Alptraum. Das mach ich nie wieder mit. Support antwortet mit Botnachricht und schließt das Ticket ohne Lösungsvorschlag. Finger weg…

Can't even send verification SMS to several countries including Pakistan

It gets one because I can’t do zero! What a joke! I bought MWII and it updates every match. The game crashes and then starts updating. None of my friends who have it on steam have this problem. Will never buy a game from them again!

It was so annoying trying to create an account. Literally drained all of my energy and now I don't want to play anything anymore, LOL. Battle.net needs to do better or shut it all down for good, which is probably for the best since it seems they don't care about their users.

This is a World of Warcraft nightmare. Purchased the game, payed for subscription and my accounts is still locked out of content. Spent several days with the support trying to resolve the issue, but kept giving me run arounds just so they can say they can't help. Finally I gave up and asked for a refund, just for them to say: "I have to inform you that the order you provided is not eligible for a refund because the maximum game time allowed for a refund has been exceeded." Basically I got robbed and they ran away. Avoid at all cost. I'm deleting anything Blizzard related and not looking back.