Ginger V.
7 x 7 Planter
Perfect weight! Will not scratch anything because all the edges are smooth. Love your product, will be purchasing more!
Urbilis introduces greenery to urban living through beautiful, functional design. We are committed to helping you transform any space, large or small, into a living work of art! From indoor and container gardening to green wall design, our products make it easy to try that green thumb at everything!Urbilis is a Retail Project, R.I. brand. This means that we not only offer gorgeous, high-quality products, but we are also building strong neighborhoods and jobs in Rhode Island and beyond. Visit www.retailprojectri.com to learn more.
Urbilis (urbilis.com) has 170 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 140 reviews with 5 stars · Clear filters
Ginger V.
Perfect weight! Will not scratch anything because all the edges are smooth. Love your product, will be purchasing more!
Charles
Professional at every level. Purchased a large steel product that was shipped and delivered without damage. And, the product was delivered three days ahead of the projected delivery date.
Response from UrbilisDec 17, 2015
Thank you for your feedback, Charles! We are happy to hear your planter arrived safely and to your satisfaction. Should you have any questions or concerns, please do not hesitate to reach out! Kind Regards, The Urbilis Team
Jar
I ordered a large planting pot and had questions. The response was quick and accurate. As well, delivery occurred several days before it had initially been scheduled, and that was great!
Response from UrbilisOct 8, 2015
Thank you for your feedback. We are delighted to hear your experience with Urbilis was so enjoyable! If you have any questions or concerns, please do not hesitate to reach out. Kind Regards, The Urbilis Team
Jill Harrison Interior D.
We needed color swatches since our planters were made to order from Spain and non-returnable. A person with a name, Paige, contacted me and sent swatches-then followed up to make sure I'd received them. I did received and ordered the planters. I recieved a head's up that the order had shipped from Spain from my same contact, Paige. My client recieved the planters, texting me upon receipt that she was delighted with them! The follow through and personal contact was very important to making this order happen. Very happy!
Response from UrbilisOct 2, 2015
Thank you for the kind review! We are happy to hear you had a positive experience with the Urbilis team. We hope to work with you again in the future! Best Regards, The Urbilis Team
E. A.
Not only is the furniture really nice, customer service is amazing! You communicate with the same person who is familiar with your order/orders. My customer service representative Lindsay was extremely knowledgeable, professional and courteous. She was a tremendous help in making my ordering process smooth and without error. Several orders and several emails later and I'm still extremely happy and impressed with this company's products and customer service.
Response from UrbilisAug 19, 2015
Thank you for your feedback! You have been wonderful to work with and we appreciate your continued support! We look forward to seeing your design projects come to life! Please let us know if we can assist you with any inquiries. Kind Regards, The Urbilis Team
Patty in S.
I ordered a number of great planters and pots. Because some were special order and non-returnable, a customer service agent checked back with me to make sure I understood that - which I appreciated. My in-stock items have arrived and now I'm anticipating my special order. I am very pleased with everything.
Response from UrbilisJul 14, 2015
Thank you for your feedback, Patty! We're delighted to hear that you're enjoying your new planters! If you have any questions or concerns while waiting for your special order items, please do not hesitate to let us know! Kind Regards, The Urbilis Team
Gabby
We needed a rush delivery of a sample for a client and Lindsay was excellent at responding to our needs. Before she even called me back she had contacted the warehouse and searched our company online. Way to go above and beyonds Lindsay! Urbilis is lucky to have you on their team.
Response from UrbilisJun 22, 2015
Thank you for your feedback. We are so happy to hear you enjoyed working the Urbilis team! We hope to work with you again in the future! Kind Regards, The Urbilis Team
E. A.
Special thanks to Lindsay who has worked with me on all my purchases. She has been patient friendly and professional through the whole process. The products I have purchased are beautiful and seem of good quality. I will highly recommend Urbilis.
Response from UrbilisJun 1, 2015
Thank you for your feedback. We greatly appreciate your recommendation and your kind words! We will do our best to continue to provide the best possible customer service experience. Kind Regards, The Urbilis Team