Urban Garden Seeds LLCReviews of urbangardenseeds.com

Response from Urban Garden Seeds LLCOct 17, 2023

Hi Thomas, You have the wrong company. We are Urban Garden Seeds (plural, with an "S" at the end). Sounds like your ordered from urbangardenseed.com - from our understanding, they are a company who ships their products from China and offers zero customer service. We field their complaints all the time. Our products are sold at 99heirlooms.com and bulkheirlooms.com

Response from Urban Garden Seeds LLCJul 31, 2023

Hello. You have the wrong company - you probably ordered from urbangardenseed.com, which is a different company. We hear from their customers often, unfortunately. If you need to reach us, [email protected] We would appreciate if you edit or remove this review. Thanks!

Response from Urban Garden Seeds LLCSep 6, 2022

Hello there. We (urbangardenseeds.com) don't sell iris seeds, and our orders are typically delivered within 1 week of order date. We receive many complaints (with screenshots) of customers who have ordered from urbangardenseed.com (not us) with similar complaints. Unfortunately, they seem to be piggybacking off our name. So sorry to hear you're going through this, but please revise your review for our company. We'd be glad to have you as a customer!

Response from Urban Garden Seeds LLCJul 4, 2022

Hi there. We only sell seeds grown in the USA, and ship all orders within 3 days. I wasn't able to find any orders under your name, can you share an order number, or contact us directly - [email protected] to get this sorted out.

Response from Urban Garden Seeds LLCJul 1, 2022

Hi Daliana, You may have mistaken us for another company. (Possibly urbangardenseed.com - different company) Our orders ship within 2 days from Minnesota, USA We don't show any orders under your name nor any communications from you.

Response from Urban Garden Seeds LLCMay 4, 2022

Hi Keshley, You must have the wrong company. We do not accept Paypal, and I don't see any orders under your name. Our online orders are taken through 99heirlooms.com, could you please check your PayPal statement for the company name which you paid and edit or remove your review. Thank you.

Response from Urban Garden Seeds LLCApr 24, 2022

Hi Linda, you must have the wrong company. Everything we offer ships from Minnesota, USA. Our products are sold through 99heirlooms.com and bulkheirlooms.com