Brian H.
Still kept all of the interest…
Carnival refunded full amount because of Coviid and Uplift kept interest even though loan was cancelled and refunded early... Class Action Lawsuit coming soon
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Uplift Financial (upliftfinancial.com) has 261 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Investments & Wealth · Boston, Massachusetts
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Investments & Wealth · Boston, Massachusetts
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Investments & Wealth · New Bedford, Massachusetts
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Investments & Wealth · Boston, Massachusetts
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Showing 103 reviews with 1 star · Clear filters
Brian H.
Carnival refunded full amount because of Coviid and Uplift kept interest even though loan was cancelled and refunded early... Class Action Lawsuit coming soon
Kimberly K.
CLASS ACTION SUIT COMING SOON - FOLLOW ON TWITTER. Found they refunded by bank account about 30 days after cancelled COVID cruise. Terrible. If I knew this was going to happen, I would have never booked a spent my hard earned money paying Uplift payments. You are better off just paying a little toward the cruise line every month. And after COVID, I’d never book another cruise again.
Kimberly H.
can someone contact me please.
Jennifer Arnold W.
My Carnival cruise was cancelled recently. The cruise line refunded my money to Uplift. Uplift kept $204 of my $594 paid for three months. I never cruised and not my fault this was cancelled and charged $204 for absolutely nothing. Do not use this company they are a rip off! They told me they have to stay in business. I understand but for three payments to keep $204 is just plain GREEDY!!! Update** I emailed Carnival and their response was there is nothing they can do regarding the interest. I decided I will never cruise with Carnival and I will never use Uplift to finance anything! Also, if you get a cruise the last payment is not due until a few months before your cruise so financing and paying in full is a waste of interest when the last payment is not due for a few months prior to cruise. Don’t waste your money financing the whole cruise upfront. You have time to pay until cruise. Carnival kept my money for three months and I paid interest for absolutely nothing. Big companies that hurt people. Extremely disappointing with this whole situation.
Frank W.
Sad. I used Uplift for a carnival cruise. The cruise was cancelled due to Covid-19.. So I called uplift and carnival to get my money back. Carnival gave 100% back to Uplift and Uplift returned my payments of only 60% kept 40% of my money said for interest... Wow what a rip off. Paid for a vacation and never got one and lost half of our money. Thanks
Garrett
Terrible customer service all the up the chain to Amy Behbehani the director of customer service. I had a trip planned and was paying on it before COVID 19 hit in March. Obviously nobody was traveling in May due to no travel restrictions by our government so our 25th wedding anniversary trip scheduled for May was canceled. The American airline tickets were canceled as well as the Atlantis resort reservations were canceled in the Bahamas. We have emails to prove that everything was canceled and money was refunded back to uplift. After I made contact with Amy because I wasn’t getting anywhere with the normal channels she advised me that she would keep on top of it and keep me updated on the account with uplift. Once they received their refund which would take up to 30 days. This was back in May and June 2020. I never heard back from Amy so I disputed the charges with my bank Chase and the money was put back in my account after a claim was filed and they determined uplift was in the wrong and that money was put in the back of my account in early June. no phone calls or return emails from Amy at all. It is now October 11 of 2020 and my credit card was charged again last night. For a lesser amount than what my payments were when my trip was planned before it was canceled. Here’s the funny part I called into uplift today October 11 and was told by Caleb from Uplift that I could not talk to me until they spoke with their fraud department and I would have to call back in to get some answers at a later date.I will again dispute the charges with my bank. What a waste of time and effort during a pandemic for a greedy company who charges unauthorized credit cards. What kind of scam company is uplift running here? Up with had no permission to charge my credit card today and they know darn well that the reservations were canceled because I have emails stating so and so do they that I have forward to them. Dishonest company that should not be in business. The representatives answer the phone or just buffers so you can’t get down to the real issue. I will also be filing an attorney general complaint because if you look online this is an ongoing problem with this company. STAY AWAY!
cynthia
Took out our loan prior to Covid...world wide Pandemic hits (we are restaurant owners) : called and emailed Uplift support to ask for assistance in delaying "one" month of my payment, NO consideration or forbearance was granted ...none zip zero; pandemic, US economic crisis, job loss meant nothing- worst part is, this company is accustomed to constant harassment and threats during the entire time (and still to this day even though I blocked all texts and emails from them, even though I am paying the debt, they are forwarding threats). DO NOT USE THIS COMPANY- credit cards are a better option, at least they work with you during financial hardship as a world wide crisis hits
Alexus C.
Uplift is lying under peoples reviews saying that they think they're mistaken them for another company. Lie!! Uplift works directly with carnival for financing the trip like I tried to. And like other reviews have said my trip was cancelled months before being able to take due to COVID and yet 3 months after the cancelled trip they're harassing me about a payment for a trip I haven't taken. Steven was steadily throwing numbers and dollar amounts at me that made no sense. Saying I needed to call carnival and have them call them to tell them why carnival hasn't refunded the whole amount. 1 I don't work for carnival you do and 2 your methods are bizarre! Luckily I got a new card before they started trying to collect money again.