Uplift FinancialReviews of upliftfinancial.com

I paid off my Uplift loan in full on 1/20/23. Unknown to me until today (2/8/23) they refunded that payment on 1/23/23 for NO REASON! I didn’t ask or request the refund and I wasn’t informed I got one. The last I got from them my loan was paid in full. Well today 2/8/23 I got an email saying I owed them money. WHAT? HOW? I paid the loan off in January. Nope! They let me know just 2 days before my payment is due (that shouldn’t be due) that I owe them money! What makes it worse is it isn’t the same amount I paid off in January it’s more now. I called and emailed customer service with absolutely no help other than “you still owe money”.

Uplift refuses to give us a full refund for our Sunwings trip that was canceled. We booked Aug 11 and our trip was canceled Dec 30. Our trip was Feb 10. They want to keep $700 for a trip that we never took. We have emailed them many times with a reaponse of too bad so sad you signed the agreement. Do not use uplift. Update. The day after I posted this I was contected by Uplift. My full amount was finally returned to me. It is too bad it took posting this review to finally get it.

Uplift Reps tried to flag my reviews, so that I wouldn't be able to continue sharing my horrendous experience with them. My credit score dropped by 25 points because an Uplift Rep told me there wouldn't be a hard inquiry. The next apologized to me and said they would train the Reps better. That does me no good. Does that fix my hard earned credit score? No. Did he offer any kind of offset? No. Basically, it was an "OH, well. We lied to you. We have you contracted already and we could care less". Do not use Uplift. You will regret it.

I booked a trip and had to cancel. Sunwing issued the refund to Uplift and then..crickets. I have heard nothing. I cannot get someone on the phone. I tried the live chat, nothing. What kind of company doesnt allow you to speak with someone? I tired emailing and all I get back is some standard message back that has nothing to do with my issue. Edit- I did receive my refund but I still have never been able to connect with a person. I would not recommend

I wish I would've read these reviews before I used Uplift for my financial services for a cruise for me and my children, they canceled our cruise, nobody contacted me, email me, smoke signals, nothing, can't reach nobody to talk to someone, I called the number on my portal but it always a automated bot talking instead of transferring, never again

I don't understand how this company decides eligibility. I used them a couple of years ago and paid them off way before balance was due. I just applied again for a cruise (just returned from a cruise today) and they denied my application. Not even a horrible interest rate, just flat out denial. Rather than use them, I simply applied and was approved for another Amex. This company just doesn't seem reputable or knowledgeable.

Horrible service - won’t accept my c card info to process payment, then non-stop threatening emails, text, calls about payments - while having a balance if $2.20. NEVER USE THIS BOGUS SERVICE!

This is a ridiculous financial company ever. I updated my debit card information and kept getting message card number invalid. I attempted to add bank information for payment, and there was an error. I contacted them by telephone my number could not be found, and I could not be transferred. I got them by email only to receive a lame excuse without direction. I asked if someone would call me no response. I tried the CS line the wait was 145 minutes. Meanwhile, I received two late payments on my credit and was told there is nothing they can do about that. Please stay away. They will cause more problems than exist for you now.