Flo V.
Claim domain won't renew, but auto-renewal is on. Super annoying.
They sent me an SMS claiming my domain is about to expire, even though auto-renew is set AND I have an up-to-date payment method registered. Time is money. I really don't think stealing customers time for no good reason should be acceptable (even though other registrars do this too, doesn't make it any more ok). Very happy to change my review to 5* if you guys change your practice. I think you can even advertise this, this practice is a true scurge across providers. And it has a huge "boy that cried wolf" effect. I have dozens of domains. SOMETIMES I actually leave auto-renew off accidentally, but I never know when because most providers always say they expire. Literally, you should fix this and advertise that you only remind people when their renewal is truely at risk. Nobody likes wasting time.


