Universal YumsReviews of universalyums.com

Ordered a gift the first week of December and it still has not arrived. Have sent 3 emails to “support” and have not received any response back. $50 down the drain

Cheap for the price you pay. Just put a package together yourself and send it; it'll be cheaper and better quality.

Spent $65 on candy and a third of it was nearly expired. I contacted customer service for a refund or replacement and they would only refund one single bag of candy about to expire in 4 days. The candy set to expire in 10 days they refused to refund. The gummies were extremely hard - like rock hard - which made my family and I wonder if they actually really expired before the date on the packaging.

Ordered in November for a Christmas gift and they sent an email saying it was mailed but there is no tracking or box. I paid through paypal and reported a claim. Hopefully I will get my money back. I wish I had read the reviews before I bought from them

Item was supposed to be shipped on 12/5. Tracking says it still hasn’t shipped as of 12/21. Several attempts to reach customer service and still no solution. A total scam!

My delivery has snit come and the company has not responded to my requests. I payed $190 In advance for 6 months. Do not waste your money!

Absolutely terrible! DON'T waste a dime on this crap. And after trying to UNSUBSCRIBED from any email from them, they continue to harassing me with Daily emails. Like it's some kind of joke. This is clearly a business that doesn't value its customers and by the many BAD Reviews hopefully will be out of business soon.

I have been a faithful subscriber to Universal Yums since 2018, and thoroughly enjoyed the boxes... until everything came crashing down. My payment method expired, so I needed to update it. But the website gave me an error when I tried to attach the new payment method to my subscription. I filled out the support form. No response. I sent an email to the support email. No response. I called the support phone. No response. Then they cancelled my subscription. I finally managed to contact them on Facebook, where they're telling me they didn't receive anything, their website is perfect, and they won't do anything to help. I can't remember the last time I had such terrible customer support, but none of this is the least bit acceptable.