Universal YumsReviews of universalyums.com

Universal Yums has a great product, but even more importantly has great customer service. Since purchasing a subscription as a gift about a year ago (and, really, even before), they have provided speedy and thoughtful answers to my questions, helping me transition from a failed gift with another subscription service and keeping my account running smoothly. Good customer service is rare these days, and Universal Yums knows how important it is. Keep up the great work!

I love the idea of this more than any other subscription box I've seen! I've already bought year for myself and 6 months for 2 of my friends and we are all just in awe! A culinary journey without leaving your couch! What more could you ask for right now? I did think I had an issue with the stuff I ordered from the Yum shop (you know to tide me over until the next box came) and the customer service department was top notch! I really appreciate it!

I originally purchased this as a gift for my niece and nephew 3 years ago. They've loved it so much that every time it comes up for renewal, they still want it, even saying it's the best gift they've ever gotten. I started getting the Yum Box too so we could unbox together. I've had a few little issues (like needing to change the email address or my accidentally renewing too early), but customer service has always solved my problem in less than a day.

Universal Yums is a good alternative to actual traveling during this year of the pandemic. Each month you receive a treat box from another country. The boxes are well thought out and the tastes unique to the country being highlighted. Customer service is wonderful when questions arise. I am receiving a box as well as gifting three friends this 'travel experience' including one in Australia.

Unfortunately our Colombia Box arrived all the way to Australia and was a little tampered with... As soon as I contacted Universal Yums they were on to it and have sent us a new one, just to make sure! The staff are so friendly and very prompt. Things happen on their journey but the fact that they offered us a new box to compensate us, was really kind and very much appreciated! Service like this makes us want to purchase again.

Our family LOVES Universal Yums! We look forward to getting our box every month and trying new snacks. Even when they don’t taste good to us, it gives us so much enjoyment! I’m meeting my sister and her family soon so we ordered the Super Yum Box to share with - I’m betting they might get a subscription, too! I would HIGHLY recommend this company and their product!!!!

I have been subscribed on and off to Universal Yums for almost a year now and have given several boxes and gifts, too. A few logistical issues have come up and I have been met with outstanding customer service every single time! The customer service team is prompt and kind in email communication and they have always gone out of their way to make sure my needs are met and I am a happy customer, including delivering an extra box to me when my address changed last minute due to the COVID-19 pandemic and my box had already been shipped to the old one. Thank you so much!

They're amazing. I asked some silly questions about some stuff, they either answered or sent a link, it's my daughter's #16 Birthday and I thought it would be here by now, I paid expedited shipping, they refunded the $1, which I didn't ask for and said to tell her Happy Birthday. They really were responsive to me and fast. I can't wait to try the food, it should be here by tomorrow and I will update then. Whitney