Thomas S.
Very understanding and patient service…
Very understanding and patient service tech

Unitel Voice is a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their businesses from anywhere. With Unitel Voice, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.
Unitel Voice (unitelvoice.com) has 503 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Thomas S.
Very understanding and patient service tech
Alex
Martha was awesome, very patient in explaining everything and answered all my questions. Went out of her way to make this as easy as possible for me. A total gem.
customer
Clear and super helpful!!!
Matthew M.
Getting setup with Unitel Voice was almost so easy that I was worried that I was doing it wrong. We wanted a custom TFN, and it was straightforward to navigate the process and make the payment (not expensive at all!). I was happy that I waited several days after my purchase to schedule the walkthrough call so I would have a better idea of my needs. Greg was super-helpful with navigating a few nuanced usecases that we have. 10/10 recommend!
Nancy R.
I had an outstanding experience thanks to the exceptional customer care and remarkable patience shown throughout the entire process. Every question I had was answered clearly, thoughtfully, and without any sense of rush. It truly felt like the team cared about making sure I understood everything and felt completely supported. Their professionalism, calm approach, and genuine willingness to help made all the difference. It’s rare to find service that combines expertise with such kindness and respect. Highly recommended—thank you for setting the standard for excellent customer service!
J D.
We’ve had an amazing experience with this company! It started with our initial call with Wendy and continued with our Enterprise Sales Team Manager, Jenni, who walked us through the entire account setup process. Jenni was top-notch and exceeded our expectations, especially when we ran into an initial technical issue securing a vanity toll-free number. She thought outside the box and went through the back door to provide us with the number we needed to get started. She was very patient and assisted us through the rest of the setup process. A job very well-done, Jenni. We are very impressed! James D. Founder & CEO, Small Business Owner
Patrick
finally, finally finally found something that’s amazing. Their price is phenomenal. The customer service is fantastic. The system is simple and explainable. The pricing is amazing
Domenic M.
It does everything I needed plus more. Customer service has been great! They have gone above and beyond to explain how it all works and help me fine tune it to my needs.