United Global Van LinesReviews of unitedglobalvanlines.com

Everything delayed delivery, nothing itemized, items not deducted they did not take on article list. Several items broken packed by movers, lamps, tables, desks, down to metal bed frames. Parts lost to reassemble, wheels broken, shelves missing.They tied the queen size mattress to the outside of moving truck to trans load to another trailer. The only time you get in contact with a person is if they wanted more money. If you talk to 4 people the price will go up 4 times. They underbid and then overcharge you. You can only get a refund if you use them to move on another move. Worst company ever do not use them. Gave them a 1 star because that is the lowest you can select for a review.

This has been an absolute mess from the day the movers arrived. I was quoted a price before hand. That price doubled the day the movers, a totally different moving company by the way, showed up to load. stuff was picked up May 26th 2025. I am writing this on June 19th & I have no idea where my stuff is. They are a broker company. Once the movers show, they will ghost you completely. No response after a tone of emails and phone calls. I urge everyone to NOT use a broker to arrange a move. Most of all this one.

My name is Giuseppe. I will be updating my review very soon. BS, WM4U, UG??

Absolute a horror show after I signed the contract. All the correct phrases were used “we will be with you every step of the way”… “this will be the easiest part of your move”…. Our people go through rigorous training on how to correctly wrap and stack the trucks”… and on and on. TOTAL BS. Price doubled the day of the move. I was told not to wrap particular items, only to find out later they charge exorbitant amounts to ‘professionally’ wrap. (Used cardboard and tape) Smooth talking sales people that completely disappear once the paper is signed and they have you by the b@lls. Do your research.

This moving company is a very big scam. Please do not work with them. They make you sign contract writing down a reasonable estimate, to make sure they are offering you a great deal. Once the movers arrive(seal van lines) a different company, they charge you even more money. So you are paying double of what you actually sign for. The coordinator (Jerri) is one of the biggest scammers working there.

I would give them zero stars if I could. spend the most horrible experience of my family‘s life ..they lied and said that movers would show up and help us pack items. They told us they were a full service moving company. They won’t even lift up the finger and won’t even help pack items to the truck. They charge a fortune in or not a real moving company. There are merely a broker trying to make a fee and they don’t care about you after because all they wanted was your money and somebody with a U-Haul shows up who speaks the English. It’s a illegal operation for sure. buyer beware the tram at united will never answer your call after they get their Broker fee. truly scam artists mike

PLEASE DO NOT HIRE THIS MOVING COMPANY!!!! They will rip you off. They will quote you a lower price then when they pick up your items they will double the price. Once the items are loaded they wont let you see inside the truck. They ask for half payment when they load your stuff and the remainder once delivered. When my stuff was delivered by a carrier company they wouldn't unload until the remainder of the payment was given. Once everything was unloaded I was then informed that half of my stuff was missing. Called the company to get an explanation why my stuff was split and was meet with radio silence, asked to speak with a supervisor for 3 weeks straight and was meet with poor customer service or they would simply drop off my call. After 3 weeks I received my missing items which the majority was broken/damaged or simply stolen. PLEASE save yourself the headache and don't go with this company or a carrier.

Bait and switch is the only way to describe my experience with United Global Van Lines. Their initial, reasonable estimate more than doubled a week before my move, and then doubled again on moving day. I was stuck – finding another mover last minute simply wasn't an option. I deeply regret choosing them. The delivery date was a week later than expected. Some of my belongings were damaged and a number of items were never delivered. BEWARE!