Unique Wishes Dance GreetingsReviews of uniquewishes.shop

This company has quality videos posted on their website which consists of men who are highly energized & make the video comical. However, the videos on their website do NOT reflect the videos I paid for, unfortunately. On July 18th, I requested the Pink Boys to do a birthday greeting for my friend. I also paid additional for a custom photo & music to be in the video. On top of this, I generously tipped the dancers in hopes that they would appreciate the generous tip & actually put some effort into making the video. However, it was the complete opposite. The video was terrible. The men had no energy whatsoever, it wasn't even hilarious & they mispronounced my friend's name wrong. They offered to re-do the video or a partial refund so I accepted for them to do it for me. The second video was with a different group of men & it was better but still wasn't as good as the videos on their website. I gave this company a second chance by requesting another birthday greeting video with the Rambo Boys on August 24th for my sister's birthday. Once again, they failed to do a proper video. The men were not energetic, the video was not funny & they pronounced my sister's name wrong even though I had provided clear instructions on how to pronounce my sister's name correctly; I gave two separate breakdowns of the name pronunciation & even said that they could search it up online if they were still confused. Once again, they offered to re-do the video so I took them up on their offer even though I really didn't want to. I just wanted my money back. It's safe to say that I will NOT be a returning customer & will just search for another company that is more energetic & actually puts some effort into their videos. The men of this company seem to be super boring, lazy & tired. The company always makes the excuse that the men are exhausted due to making all these videos & from the heat but then, you guys should be making sure the men are well rested or hire more men if you guys are so backed up with video requests. At the end of the day, people are spending their hard earned money on your company to deliver something that's going to make someone's day but instead, there is no energy, effort, humor, or thoughtfulness in any of your videos except for the ones you have selected to put on your website which seem to be the only good videos made by your company. In response to the company’s reply: I already mentioned that you guys re-shot the videos. I could understand an initial re-shot but for you guys to keep re-shooting the videos after constant mistakes & lack of energy is unacceptable. My ideal resolution for the second video was actually a full refund but you guys didn’t offer any refunds. Your only solution was to re-shoot the video which was NOT at my own will but the only option I was given so I was obligated to agree to that. I also have an image that I took where I put clear instructions in the box before checking out & paying for the services. If your website didn’t show the clear instructions that I put, that’s really not my fault. So let’s not indicate lies in the replies to negative feedback left for your company. I have posted these videos & everyone agreed that the initial videos that I originally paid for were boring & the dancers had no energy whatsoever. For the re-shoots they were better but no customer should constantly agree to a re-shoot when it should be done right the first time. Is it a coincidence that it happened to me BOTH times that I paid for your services, on top of generously tipping? I don’t think so. Do better. You guys suck!!! Your dancers need rest & you guys need better & more energized ones perhaps.

I didn’t get the video. They emailed me and every time I tried pressing on the video it wouldn’t load and said it couldn’t connect to the server. My wifi is perfectly fine. I really needed this video for my friend but I guess she won’t get it

I want a refund. Never received my video…