ZEELOOL UKReviews of uk.zeelool.com

Response from ZEELOOL UKApr 8, 2026

We're glad you received your glasses. We're sorry you encountered a prescription problem. We are committed to providing our customers with high-quality, affordable, and accurate eyeglasses. Please don't worry, we will definitely help you resolve this issue. However, we cannot accurately locate your order or email address using the information you provided. Could you please contact us through this linkhttps://uk.zeelool.com/contact-zeelool? Once we receive the necessary information, we will resolve the problem for you immediately.

Response from ZEELOOL UKApr 8, 2026

We apologize for the issue, but please don't worry. We will take responsibility for your order and provide appropriate solutions. However, we are unable to locate your email address or order information. You can contact us through this link https://uk.zeelool.com/contact-zeelool and provide the relevant information. Once we find your order, we will resolve the issue for you immediately.

Response from ZEELOOL UKMar 29, 2026

We are extremely sorry for this terrible experience — it’s completely unacceptable that your correct prescription was not properly made, leaving you with three pairs of unwearable glasses, and that we didn’t respond to you in time. We fully understand how angry and disappointed you must be. We have already reached out to you via email to resolve this for you right away. Please check your inbox and spam folder, and reply to us at your earliest convenience so we can assist you immediately.

Response from ZEELOOL UKMar 21, 2026

Hi there, so sorry to hear that you didn't receive the glasses. But please do not worry, we will help you solve this issue. And I have sent you an email about this. Do you mind checking it and giving us a reply so that we could help you better? Thank you so much. Take care.