ZEELOOL UKReviews of uk.zeelool.com

Response from ZEELOOL UKJul 14, 2026

We sincerely apologize for the disappointing experience you’ve had with your prescription glasses. We notice you have contacted our support agent and opted for a refund. Your refund request has been submitted successfully. You should receive the refund within 3–7 working days. Thank you for your patience.

Response from ZEELOOL UKJun 13, 2026

We apologize for the inconvenience. Based on the information you provided, we are unable to locate your chat history with customer service. Would you mind providing your phone number so we can call you to resolve this matter? Thank you again for your patience and time, and we look forward to your reply.

Response from ZEELOOL UKMay 13, 2026

We apologize for any inconvenience this may have caused. We have already sent you an email to follow up on this matter, and we will resolve it as soon as we receive your reply. Thank you again for all your patience and time.

Response from ZEELOOL UKApr 24, 2026

We are very sorry that this happened to you while you were shopping. We are committed to providing our customers with high-quality products at reasonable prices, and we are also committed to ensuring that our customers receive their packages in perfect condition. We have received your feedback and will contact our logistics partners to emphasize the egregious nature of this behavior and prevent such incidents from happening again.

Response from ZEELOOL UKApr 23, 2026

We are very sorry that this has happened to you. We are committed to providing our customers with high-quality, affordable, and correct products. We tried to see what we could do by tracing your order, but we were unsuccessful. You can reply to us via email, and we will do our best to resolve the issue for you as soon as possible.

Response from ZEELOOL UKApr 15, 2026

We sincerely apologize that you are unable to see clearly with your new glasses. We understand how disappointing and frustrating this is, especially at this cost. We have sent you an email to verify the details further. Please check your inbox (and spam folder if needed).

Response from ZEELOOL UKApr 14, 2026

We're sorry to hear that the glasses you bought from our website aren't working properly. After checking, we found that our customer service replied to your email. We need your help to figure out the cause so we can provide you with the correct information. Don't worry, we will provide you with a solution as soon as possible after receiving your reply. We will take responsibility for your order.

Response from ZEELOOL UKApr 8, 2026

We are very sorry that this happened to you. We will definitely take responsibility for your order, so please don't worry. We confirmed that you sent us an email, and our customer service has replied. We have also received your latest reply, and we will resolve your issue as soon as possible.