KidsaroundReviews of uk.kidsaround.com

If I could give them 0 I would! Extremely bad customer service. Avoid buying! I returned a coat, they said they refunded me and I never received the refund. After months of chasing after them for the refund they finally said they couldn’t refund me and gave me store credit instead. The code they sent me for store credit didn’t work. I emailed them again and they then sent me a discount code for 10% off. Incredibly frustrating. Oh and if you want to call them you have to call France and pay international charges.

Awful customer service item never received and 3 emails later still no money back.

Ordered 2 coats only received 1 tried all social media and contact email with no replies managed to get through on the phone was told to send a hand written letter with proof of id to received my refund as it was now out of stock sent letter and I’d yet still haven’t received refund or any reply’s bad customer service

Ordered 2 coats on the 18th July for my 2 girls. Only 1 arrived but still charged full price and delivery for remaining one which I now didn’t want. I asked for them to not deliver (they still did) had to return the item. Not received any refund or correspondence to my emails. I’m owed money £48 and looking doubtful I’ll ever get it back. Terrible service, and just take your money. (I need the money to buy my little girls another school coat!) would not recommend!!!

I ordered from here a couple days ago and it still has not arrived I wanted it to arrive before my nephews birthday but it has still not come it says it’s in transit for the last 3 days