The Gorilla Glue CompanyReviews of uk.gorillaglue.com

Absolute rubbish, their double sided sticky tape don’t stick stuff on for long. Avoid

Expensive junk. Not a particularly good super-glue and like others have said, I put it back in the drawer, fully-sealed and when I took it out to use again, it was rock solid. The packs they sell at Poundland, containing five tubes are much better quality and whilst they too, have a habit of setting, at least you're only 20p down, so save your money.

After buying my first 12g bottle of Gorilla Super Glue with Brush & Nozzle I used it once, re-sealed the top and experienced a reasonable result with a domestic repair. Next time I went to use it I could not open the bottle, however hard I tried to unscrew the mustard coloured top. I threw it away and (foolishly) bought another 12g bottle, using it once earlier this year before firmly screwing the top on again and replacing it in the same kitchen drawer. Upon going to use it for the second time today I was unable to remove the top. This time I could see the semi-transparent 'liquid' contents were as solid as a rock, apparently having 'cured' itself with the top screwed firmly on! The brush now resembles a mini 'Dolly The Sheep' in formaldehyde. This waste of my pension is of no use to man or gorilla. Thinking that the days of profiteering 'Snake Oil Salesmen' were a thing of the past, I now believe we are securely stuck with them in this instance.

This morning I wanted to contact The Gorilla Glue Company to ask why their package states, for Mounting Tape Squares: "Holds up to 7 lbs" requiring four (4) squares per pound!" yet they only include 24 squares in the package. It is most unfortunate that when I accessed their web site (I did get their splash page) and clicked on the various provided links on the splash page all I got was a message from a place named Wordfence that BLOCKED every link I clicked. I completed the Wordfence form-process YET my access to this UK's firm's website remained blocked. My conclusion, as a result of being blocked, is that Gorilla Glue Company has no interest in "this" customer. I have further decided that this may not be a company whose products we will use since they have chosen to disallow an easy way to communicate with them as a result of their using Wordfence. If I am allowed to view the pages, on their website, of interest to me, I will be more than happy to consider this a moot concern; however, until then it stands! Additionally, our circle-of-influence will be advised of the behavior of this company's exceedingly-poor customer-relations with us.

I’ve had a Gorilla (brush and nozzle) glue unused for a couple of years. Came to use it in anger, it was packaged and sealed but the glue was rock solid. There is no use by date (as with some epoxy glues). I tried Tweeting Gorilla, they put me in touch with Gorilla UK who after protestation told me to email them. No response. After a month of persistence they came back with a completely insipid reply. Basically , the glue is only good for 18 months (if unopened) from manufacture , but it does not say this anywhere on the packaging. They said because the glue was manufactured in 2018 it was past the useful life and they would not do anything. I know I've had the glue over 12 months but probably purchased in early 2020 but could have been on the suppliers shelf for ages. Had they offered me a replacement (no cost to them really) I would have written a positive review , what has upset me is they simply couldn't be bothered. I would avoid this product and company!!!

Glue didn't work. Glue didn't do what it was supposed to do. Told Gorilla Glue about it. Nothing! Emailed them about 6 times before I got any response whatsoever. Over about 10 emails, they wanted pictures, lot numbers, description of the work, length of time clamped, etc, etc, etc. Finally, they wanted my receipt. As I didn't have my receipt, they stopped talking to me! I will NEVER buy another product from this company. Absolutely rubbish!

This company also trade a OKeeffe's and do a range of body lotions. They claim that “100% Money Back Guarantee: If you are not fully satisfied with the performance of O’Keeffes’s products, we will refund 100% of the purchase price. For a prompt refund, simply return the unused portion of the product and your receipt to O’Keeffe’s Company...... This is a fake guarantee, they will only provide a voucher and not pay you the cost of returning the product!