Uk AskoReviews of uk.asko.com

Wireless fence is Complete rubbish, doesn’t work, Bluetooth keeps dropping out, restart the app like you have a new collar numerous times, save you money, get something else, this the rubbish!!!

Sadly a disappointing experience with the Asko W1094W washing machine. It’s a clean and sleek design, however although sold as a premium product to rival the likes of Miele, the quality of the parts are questionable, including the plastic door catch and subpar detergent tray. Moreover, I did not experience a ‘better’ wash than our series 2 Bosch Maxx 6 which it replaced. We used it for the 3 weeks before we gave up due to constant excessive moisture in the laundry. This can only be put down to short spin cycle at the end of a wash, in particular in the ‘coloured laundry’ cycle. Nonetheless, the reason we purchased this machine over a Miele was the 5 year warranty vs. 2 years from Miele. However, the issue we discovered and hence the rejection of the appliance (under the Consumer Rights Act 2015) is that most third party engineers (Pacifica and Domex) have never come across the brand and do not understand the wash cycles. Asko DO NOT have their own engineers to repair/service the appliance and therefore the warranty is not worth the paper it’s written on. We have opted for another Bosch, half the price, and even if it becomes faulty, Bosch have their own in house engineers.

How are you supposed to get a warranty repair? I've tried Asko, Pacifica, TMTI and now Hisense. I get passed from one to another and nothing happens. Update: I eventually got a response. The first engineer who came (now sacked) at first didn't even want to look at the faulty dryer, but he was told to get on with it. He diagnosed a faulty circuit board and said it would take a couple of days for a replacement. It took many weeks! When the second engineer came, he spotted a loose wire and was in and out in 5 minutes. A comedy of errors, but they got there in the end. And now on 23 September it's faulty again. :–( More engineer failures on 13 October and 10 November. Time for Asko to do the decent thing and REPLACE THE DRYER.