Universal AudioReviews of uaudio.com

So much blabla about this company... Black Friday and another occasion for a free plugin ?! Would be stup|d not to try this company once in my life... What an error. Have to give so much click, data, profiles to register on iLock (?!), UAD connect (?!), uad site, etc ... ..and in the end to get the uad connect thing not working and "this coupon has already been claimed". W. the F. ??? And so much ads and no real button or windows about what is installed where etc. The worst user experience till now. Though kontakt was. You get it further, guys, wahou... Summarize : No easy test for just a product = no way to say it could maybe be good. Accordingly : ANY OTHER PRODUCT YOU CAN REALLY TEST ARE DE FACTO BETTER. And far better than those adds and adds and adds and no plugin downloadable (ad lib). If you are using your PC without connection, bloatwares, security ressources suc.er and so on, this kind of marketing will never bring money to those so smart people. To UAD : you can satisfy catching new born pigeons from time to time. Pigeons always learn to fly. And in 2025 they speak all together. WavesAudio = +800 avis / average note above 4,4/5 (on this site where mainly people complain!!) and sooooo many good plugins and faaar better priced.... So, honestly... UAD you lost my time, but it's okay for saving my money, thx !

Stay away from UAD. Bought UAD complete 3 and UAD Complete 4 released about 9 - 10 days after purchasing UAD Complete 3. No grace periods they didnt upgrade me for free. Instead they are asking for 149 USD to upgrade. Ridiculous. UAD doesnt care about its customers. Support companies like Steniberg who gave me a free upgrade to CUBASE 15 pro with an amazing 5 weeks grace period. UAD will burn your pocket and not care about you.

Kann mein Plugin nicht mehr verkaufen nacxh Verkauf Hardware... toll

WORST PLUGIN EXPERIENCE EVER!!!!

A dinosaur company that will not survive much longer. customer assistance is a scam, apps and plugins are now no better than most of their competitors. The experience is like out of the 90s at best. Outclassed now. Nothing they offer can't be done with reliable products like Isotope, FabFilters or even stock plugs from Logic these days. No wonder UA dump their products like milk pat the sell by date. But the graphics are still good, congrats!!

I have never experienced a more ridiculously cumbersome and time sucking experience then trying to setup my Apollo Solo on a Mac Mini. I have literally had to uninstall and reinstall a gazillion times and factory reset my Mac and re download the operating system and on and on and on. I guess the UAudio devices were not meant to be operated with MAC? Otherwise the worst experience EVER!!!!

Dumped a bunch of money into UA audio interfaces and was part of the customer based that helped build their brand and then they dumped Tech Support. They essentially abandoned the customer base that helped build their brand. Stay away from this company. Good luck good luck getting anywhere if you decide to go with them, you will be lost in the sauce with no support. There supposed online support is an absolute joke

Some of the worst customer service I’ve ever seen. To even call customer service is an overstatement. The download process for plug-ins is painstakingly ridiculous. Then the download I finally got would not open and you cannot get anyone on the phone as they do not accept phone service. Try to get a refund and they said they do not issue refunds so I’m having to dispute the charge on my credit card.