U7 JewelryReviews of u7jewelry.com

Response from U7 JewelryJun 22, 2019

Hi, Dear, We have shipped out your package after getting your order on June 6. your package is on the flight to your country. it usually takes 7-20 business days to deliver. Please trust us, we have thousands order be delivered each month, you can check customer reviews of the delivered product on our facebook https://www.facebook.com/u7jewelry/ we will be responsible and refund you in full if you never get your package. Hope to get your understanding Echo|U7 Jewelry

Response from U7 JewelryJun 21, 2019

Hi, Dear Josephine, We have checked your package, The tracking info. shows it is still on the flight to Canada, it does not arrive in your country yet. it usually takes 7-18 business days to deliver, please wait patiently. we have sent the tracking link to U by e-mail. please check. we will keep tracking your order and inform U the newest status of your package. Best Wishes Echo|U7 Jewelry

Response from U7 JewelryJun 3, 2019

Hi, Dear, We are really sorry to hear it, U7 designed the engravable bar necklace chain in 2.5mm wide to create a dainty style. Hope to get your understanding. Best Wishes U7 Jewelry Team

Response from U7 JewelryJun 3, 2019

Hi, Dear Jeff, We are really sorry for the late reply because of our holiday. we have refunded you in full on April 24 and have adjusted your ordered bracelet description after getting your kindly feedback. we will try our best to ensure such a situation will not happen again. Hope to get your understanding U7 Jewelry Team

Response from U7 JewelryMar 12, 2019

Hi dear, We got your order detials and start a checking for you. This order was placed on Mar 4, and was shipped by us on Mar 7 as the Personalized item needs 2-3 days to keep the quality. The shipping time is 7-20 working days. and it is on the way to your contry now. you can tracking it at here later:https://t.17track.net/en#nums=4202343492748927004800181233974198 Anything we can help later, please contact us directly, we are always here with you. E-mail: [email protected] Skype: U7 Jewelry Whatsapp: +86 187 3601 8797 Best regards, U7 Jewerly Team

Response from U7 JewelryMar 12, 2019

Hey , dear ! Sorry for your waiting. But the website showed the item was delivered. https://t.17track.net/en#nums=4207506392748927004800181215574347 First, Please ask your family member, maybe another family member picked it up . Second, your order has been shown delivered, u can contact with local USPS post office, About how to contact USPS:Call 1-800-ASK-USPS (1-800-275-8777) Any problem just feel free to contact us, thanks Best Regards , U7 Jewelry Team

Response from U7 JewelryMar 12, 2019

Hey , dear ! Sorry for your waiting. But the website showed the item was delivered. https://t.17track.net/en#nums=4203305692748927004800181215574415 First, Please ask your family member, maybe another family member picked it up . Second, your order has been shown delivered, u can contact with local USPS post office, About how to contact USPS:Call 1-800-ASK-USPS (1-800-275-8777) Any problem just feel free to contact us, thanks Best Regards , U7 Jewelry Team

Response from U7 JewelryNov 12, 2018

Hi dear, We are sorry to hear that. We will very appreciate if you can send us your Order ID, we will solve it for you soon. Waiting for your kind email reply. Email address: [email protected] Best regards, U7 Jewelry Team