Tweedle FarmsReviews of tweedlefarms.com

Response from Tweedle FarmsApr 24, 2019

Hello Chase, First off thank you so much for your comprehensive review! We here at Tweedle Farms aim for 100 % customer satisfaction and as such we are VERY SORRY for your experience with the "Cascade" ! We just sent you an email so we can further discuss this matter as we would love an opportunity to correct the problem and look forward to hearing back from you! Sincerely, Flossie McShane, Tweedle Farms Manager

Response from Tweedle FarmsApr 13, 2019

Hello Jonathan, Thank you so very much for taking the time to review us! We are so happy that you had a great experience interacting with our staff! With regards to the not so good aspects of your experience, we just sent you an email and look forward to hearing back from you and your continued business! Sincerely, Flossie McShane, Manager at Tweedle Farms

Response from Tweedle FarmsApr 6, 2019

Hello John, Although some people do smoke shake is not necessarily intended to be smoked rather often times our customers will purchase our shake with an intent to use in tinctures and oils. That said, if your interested in smoking then I would recommend ordering a variety our flowers in grams so you can try many different strains and then decide which works best for you. We also offer "smalls" which are smaller nugs but of course the same quality as our regular sized flowers. Please use this promo code: TRUSTPILOT for 15% off your next order. We very much appreciate your business and look forward to your next review being a 5 star :-) Sincerely, Tweedle Farms Family

Response from Tweedle FarmsFeb 27, 2019

Hi Greg, I am sorry for the confusion, but we do not sell anything with more than 0.3% THC. We are strictly a hemp company. Its physically impossible for you get a THC "buzz" from anything we sell. Sincerely, James Green Co-founder/owner Tweedle Farms

Response from Tweedle FarmsApr 25, 2019

Hello Stene, We here at Tweedle Farms are very sorry for your off~putting experience! We would LOVE an opportunity to correct this situation. I have sent you an email so we can discuss options that might improve your next experience with us! Sincerely, Flossie McShane Tweedle Farms Manager

Response from Tweedle FarmsJan 29, 2019

Hi Michael, I am sorry to hear that you are not satisfied with your experience shopping with us. Unfortunately we have no control over when UPS picks up and/or ships packages, and they make it clear that Saturdays, Sundays, and holidays are not considered "business days" to them. This rule applies to any business on the planet that uses UPS, and I have never heard of a business that doesn't offer 2 day shipping after Wednesday. You placed your order at 3:25 AM PST on the 17th, and we had it processed and ready to ship by 12:45 PM on the same day, which by anyones standard is excellent. Also, you received your package on Monday January 21st, which was actually a holiday, and is within the 2 business day shipping time since it went out on Thursday. I am confused as to how you are so upset with us to give a 2 star review when we clearly far exceeded our stated 48 hours processing time, and on top of that sent you a $20 gift card to make up for you being upset. It sounds like you are actually upset with UPS. Could you please tell me anything we could have done differently? In any case, again, I am sorry you are not totally satisfied with us and if there is anything further we can do, please do not hesitate to contact me. Sincerely, James Green Co-founder/owner Tweedle Farms

Response from Tweedle FarmsJan 17, 2019

Hi Willard, We have definitely had problems keeping up with demand in the past. However, we have recently hired several new employees, and should be able to stay more on top of that issue moving forward. Please check back with us as we do have multiple items currently in stock. Sincerely, James Green Co-founder/owner Tweedle Farms

Response from Tweedle FarmsNov 5, 2019

J Durban, Thank you so much for taking the time to leave a review. Though we feel our prices are fair and our products are quality, I will be sure to bring this feedback to the table at our next team meeting. Please use code: TRUSTPILOT for 15% off your next order and be sure to sign up on our email list at Tweedlefarms.com. Cheers, Flossie McShane, Tweedle Farms Mgr.