TvsuperstoresReviews of tvsuperstores.com

THEY TRIED A BAIT AND SWITCH WITH ME. AFTER I SAID NO WORRIES ILL TAKE THE ORIGINAL TV, 4 DAYS LATER THE TV IS ON HOLD AS PER SAMSUNG.

I had the same bait and switch experience as nearly everyone else when trying to order in an 86 inch LG 4K TV. I got the call from sales trying to tell me that the TV I had ordered was "8 bit" and not nearly as good as "12 bit." I also had to sign a warranty waiver, otherwise LG would not permit them to sell this TV to me. The "12 bit" version was, of course, an additional $2,700.00. Fortunately, I did not come down with yesterday's rain. This is total BS. This particular model TV comes one way. For a feature to be different, the model number would have to be different. Plus, I spent nearly a week researching LED TVs and their features and not once did I come across any discussion about "bits." You won't see any discussion of it on LG's website either. That is because it is a story they made up to try to talk over your head and make you feel uninformed. Lastly, LG would never insist that a customer waive a warranty in order to authorize a purchase. I cut the conversation short and told him to cancel the order. Yes, I could have argued back-and-forth and maybe have gotten the advertised TV for close to the advertised price, but I'm certain there would've been delivery issues, or the TV would have been refurbished, or some other sort of problem that simply isn't worth the money saved. Take your business to a reputable store.

Ordered a 3d TV and was called a few days later to be told it was discontinued. They recommended another TV. It arrived and was twice as expensive and not 3D. Very deceitful. Do not buy from this store!

As a return customer, they have done this trick more than once. The price they advertised is definitely the lowest, however everytime we place an order, the very next day, they would call and said it was the wrong price. The lowest price was meant for the products that was made out of sea, and the quality will not be the same. If we want the same one that we chose to buy, which came with the same information, there will be additional of $700 more. Srew you! Get your act together as a company. Advertise at the price that you would like to sell. Dont waste other people time. Definitely not worth the headache. Spend your hard earned money wherelse.

Was told 7k projector that is not "retail version" when I didn't sign a "Warranty waiver form". Nowhere stated on website. No thanks!

I ordered a television. They then tell me the one that I ordered is not a "retail model" but a commercial model made in Asia not Mexico. Since all of Vizio's Televisions are made in either China or Taiwan this makes no sense. They then wanted to sell me a different television for more money. One that, according to CNET, is not nearly as good. DO NOT USE THESE GUYS. THEY ARE BAIT AND SWITCH ALL STARTS

I would not recommend wasting your time with Tvsuperstores.com. Tried purchasing an Epson 5030 projector that they said usually ships in 2-3 days. After 3 weeks I called to find status and they informed me that they do not have the projector but were looking for one to fill my order and to standby. They gave me some hope that they would be able to get one, so a month later I called again and they still were no closer on filling the order. The saving grace is that they did not charge my credit card, but they did cause me to waste over 2 months waiting for nothing. I don't understand this business plan and after talking to the sales manager, they will not change any time soon. They find nothing wrong with this and only blamed their wholesaler. He actually gave me attitude for even providing him customer feedback on how they are currently doing business. Sounds like this is far from an isolated experience with this company in reading other reviews. There are certainly better companies to support than this one, who obviously care little about their customer.

I have read the review on here and I wanted to confirm if it is true or not. Most of these review are true. David is the famous guys on here. Guess who I got when they emailed back asking to call to confirm my order...David. David process to tell me about China made Tv vs. Mexico story. Like everyone have mentioned on here. I ended up cancel the order. I knew what I got myself into and expected what to do if I could not buy the TV I want. Phi Long