TvsuperstoresReviews of tvsuperstores.com

They were great through the initial purchase, but after that don't expect anything from them. I purchased my TV in 2013, bought a warranty with it, couldn't remember if I purchased a 3 or 5 year, and I misplaced my paperwork. I have called twice been transfer to different departments to no avail, I have emailed twice was told to put attn: Neil and still no answer. There customer service sucks. Don't buy from them go somewhere else.

Over charged my credit card. I called to calmly and professionally let a manager know or maybe it was the owner, he said it was not over charged. I calmly and professionally confirmed the exact amount over charged and he yelled at me " you no trust me !?!! I no sell to you " !!! click.. " he canceled the order. Then I read around 60 more bad reviews leading to canceled orders of obvioisly broken before shipped then run around wont refund so loss of money or royal pain to finally collect refund after help. Or never shipped at all or arrived smaller size or lower end model or cpmpletelty wrong brand or wifi doesnt work or display flaws exc.. Also consistent with Cliffs dealz, east coast TVs, storenvy, and all the too good/cheap to be true north east crew of scammers reviews was "claimed it was a new tv but it arrived scratched up bad with lots of obvious signs of previous owners". The biggest scam out of all was the after purchase is made bait and switch. A call/email after a few days explaining "the TV is an over seas model it will cost more money to get the U.S. model" or "we are actually sold out and for a lot more money you can upgrade models or the same model with more performance". But its the same model# ? That doesn't exist, it would be a different model#. 5 good reviews out of 60 bad ones acuratly places these guys at a "spread the word these guys should be in front of a judge" status. For companies like these still in business negative stars should be an option.

I do research before buying from any company. They have an F rating by the Better Business Bureau. Beware! As usual, if something sounds too good to be true, it usually is.

I had the typical bait and switch experience. So, I filed a complaint with the New York State Attorney General Office. I encourage everyone else to do the same thing. With enough complaints, these folks will be put in jail. That will successfully close down their fraudulent business.

Run,don't look back from these scam tvsuperstores. I saw online for Samsung 82 inch TV for $2499. I put in my order on 12/17/2017. Next day, I received email from them to call Larry to confirm my order. I was on the phone waiting for 10 minutes and Larry told me the TV I ordered was made in Asia and has no warranty. He also asked me why i did not sign the waiver form. I told him i never received the form and if you email it to me,i will sign it.He told me that I would have to purchase the one made in Mexico for $3299 because the one i ordered was made in Asia and the quality is no good. I told him, I want the model that I saw on ad and the one i ordered. He started to raise his voice at me and told me that TV is blah...blah...blah..He asked me why I ordered 82 inch TV anyway?. He tried to upsell me a different TV for a lot more money. I told him to cancel my Order and he just hung up on me. Now i have to check my CC constantly for unauthorized charge. These guys are crooks. I don't know How they stay in business.

They sell low grade, often defective 'B' or 'C' stock as new items. No warranty. Bait and switch....

FYI there is no "Other version" of the TV you are looking for , there are no sub contractors, or slightly made different or slightly less quality... It's just a 100% counterfeit and BS... Ebuyusa.com is another scam-site, selling TV's made by a third party/sub contractor(lies)... I asked LG to look them and they said that those weren't their TV's... ( AND DO NOT BUY THE "BETTER" or "LEGIT" Model from them they will not sell you an official TV EVER!!!!

I ordered the Epson 5040 ub model for $1799, but was told I needed to call back to confirm my order. After speaking to one Rep he told me there was a newer model out that had a better color processor in it, and upsold me to a $2,600 package that he promised would come in black instead of white, but it doesn't. He also promised me a ceiling mount, which didn't come and so I had to call and request it, and they shipped one to me. They also promised it would come with 2 pairs of 3D glasses, but it didn't, and I have now been on the phone for a couple hours over the past few days trying to speak to Michael about it, they say he is busy, or isn't in the office, or that they sent him an email and promise he will call me back but he still hasn't Very deceitful, dishonest and unethical...shouldn't be in business...avoid this company at all cost!!