Turtle WaxReviews of turtlewax.com

Bought their 75 anniversary ceramic paste wax £30. After 2 weeks still waiting for it to arrive even though they have sent numerous emails to review the product but not actually responded to the 3 emails I’ve sent them so far to find out where it is. I will give them until next week (that will be 3 weeks) then I’ll be contacting my credit card company for my money. Would never buy from this site again. Will wait in duty for products to be available in a local store. Shocking customer service from such a big company. 4 weeks now and still waiting not just for my product to arrive but just a reply with an update. Will never use turtle wax website again maybe even their products. Shocking service. Finally after 4 emails, tweeting and posting this review I have had a response I am being refunded as they don’t know where the product is. Still poor service as it’s taken nearly 4 weeks to get to this point

ordered and PAID for 2 Twin packs of snow foam via Ebay eventually received one twin pack in a damaged box and leaking no response from the company to my messages no refund. no 2nd Delivery

ordred 3 bottles direct from there ebay store arrived late,arrived in a box damaged and miles to big with no inside packing bottles have leaked and are damaged would never use again

I used Turtlewax's Alloy wheel cleaner and it caused over £100 of damage to my wheels. I contacted the Turtle Wax's customer service for support. I got a lackluster response asking for some pictures, which I sent and then no further contact. Any following emails were ignored. A real disappointment from a lifelong supporter of Turtlewax who obviously show that their don't really care about their customers or the damage their products can do. I would never use any of Turtlewax's products again.