What happened to Tupperware's lifetime guarantee??? That was the reason a significant premium was paid on purchasing their products. Tupperware offered me $13 on an item that cracked. It was going to cost me $41 to replace the item from Tupperware. Who pays $41 for a small sandwich container. No wonder Tupperware is going bankrupt!
MA
Mary Anne R.
Horrible Super Cereal Storer
Bought the Super Cereal Storer. It is horrible. The lid keeps popping out of the hinge that holds it. I am still using a Tupperware cereal storage container that I bought in the 1970’s. Their products have really gone down hill. Shame on them for selling an inferior product and still having the nerve to call it Tupperware.
JA
Jarvis
No useful warranty support
Like others here have said, the company does not honor their "lifetime" warranty in a way that customers can use. I have spent the last two weeks and hours of time trying to get a replacement for a Modular Mates 4 lid. Tupperware will not simply send me the lid. Instead, they send a voucher for whatever they guess a lid might cost ($8.49) and make customers order a whole new canister (cheapest with that lid is $17 before taxes and shipping). The result is that customers have to pay Tupperware in the process of fulfilling a lifetime warranty. In this case, we're dealing with a small amount of money, and it says volumes about what happened to customer service at Tupperware. Be aware if you deal with them that the "lifetime warranty" is not what most people would expect.
SP
Susan P.
⭐ 1-Star Review I'd give zero but Trustpilot wont ley me
⭐ 1-Star Review: Extremely Poor Service From Tupperware & Consultant
I’m leaving this review because my experience with Tupperware and consultant Jeralyn Jacobsen (Iowa) was one of the worst customer service situations I’ve ever dealt with.
I hosted a Tupperware party where Tupperware received the sales, the consultant received her 20% commission, and I—the hostess—received nothing. No product, no hostess rewards, and not even a basic apology.
My order was incorrectly addressed and delivered to the wrong location, and instead of taking responsibility, the consultant told me to “pray that the incorrect recipient does the right thing” and returns the package. She also instructed me to walk around a strange apartment complex seven miles away calling out for the package—an unreasonable, unsafe, and completely unprofessional suggestion.
When I reached out to Tupperware directly, I was told it was not their problem. I was ignored, dismissed, and treated extremely poorly by both Tupperware and the consultant. With zero accountability, support, or resolution, I was left with no choice but to request my bank reverse the charge just to protect myself.
Meanwhile:
Tupperware kept the profit
The consultant kept her commission
And I, the hostess who brought in the sales, was left with absolutely nothing
This experience made it clear that once they have your payment, neither Tupperware nor this consultant is willing to stand behind their customers or correct their own mistakes.
I strongly urge anyone considering booking a party or working with this consultant to think twice. Customer care should not end the moment your credit card is processed.
AC
Amy C.
They work you to the bones
They work you to the bones. Mandatory 10 hour Mon-Fri and then Sat-Sun mandatory 8-10 hours a day. You do not get a day off and if you ask for one off they give you a hard time about it or fire you. They dont like giving breaks. Your hired in as a contractor but treated like an employee. Very disorganized. Too much drama and most of the staff dont speak or read english. If your order is messed up or you never received it this is why.
RI
Richter
Eine einzige Katastrophe
Eine einzige Katastrophe. Paket wurde angeblich per Post zugestellt. Sendungsnummer ist per DHL nicht Nachverfolgbar. Lt. meinem zuständigen DHL Versender wurde das Paket auch nicht per DHL beförderte. Das Geld ist wahrscheinlich weg.
BC
B. C.
Enttäuschung
Ich bin auch auf die Angebote reingefallen. Habe nach einem Monat nachgefragt und die Antwort erhalten, dass die Ware vor einer Woche angeliefert wurde, mit Sendungsverfolgung. Sollte ich die Ware nicht erhalten haben, soll ich mich mit meiner Post auseinandersetzen. Als ich daraufhin noch einmal an die Firma geschrieben habe, bekam ich die Email sekündlich als unzustellbar zurück.
IE
Inga Eva-Britt L.
I can’t even give one star to this…
I can’t even give one star to this fraud company!! After a month I emailed them and asked for my items. ”You can track them with the code xxxx” When I did, it was all Chinese signs!!! I never even got my items!!! And they can’t proof it has been delivered to me, just the tracking list. Now I’m offered 50% refund on something something I never got!
Tupperware is now one of the Chinese fraud companies. Don’t buy anything!!!