Kati N.
I ordered this but it took forever to…
I ordered this but it took forever to arrive. They claimed it came from the USA but went through "customs" to get to me . No real person contacts you and had to cancel my bank card for fraud because I ordered 1 time to try and they also charged my card the next month I had paid for automatically when I only bought it 1 time to try 1st then nobody actually calls or emails you back about it. You get a AI text response but that's it. And why doesn't the capsules smell like oregano oil at all if it's that concentrated? 🤔.. the oregano oil from home Is potent smelling as hell. Have to put it in ziplocs and still smells through the bag. But not these capsules and I bought your brand of orgatics.
Response from OrgaticsOct 9, 2026
Hi Kati, Thank you for taking the time to share your feedback. We understand how frustrating it can be when a shipment takes longer than expected and a recurring charge appears before there has been a chance to properly evaluate the product. Delivery times can occasionally vary due to carrier and logistics factors, and subscription-related concerns are something our support team can review and address directly. We also take any concern around billing or communication very seriously and would like the opportunity to look into your account properly. Please reach out to us at [email protected] with your order details and the email address associated with your order. Our team will be happy to review the shipment, confirm the status of any subscription, and respond to you directly on the questions you raised — including the one about the capsule form compared with raw oregano oil. We appreciate you bringing these points to our attention and would welcome the chance to help resolve them. Kind regards, Alina from TryOrgatics


