akin
I'm unable to cancel my membership…
I'm unable to cancel my membership account. When I log in to the membership portal and enter my email, it says, "invalid credentials." I receive their promotions and shipment updates in the same email. I have sent several emails to the support team but haven't received a response, which makes me feel my concerns aren't being acknowledged. They keep sending me products. I have called the contact phone numbers they provided; they are inactive, or they ask me to call back during business hours. I have tried various times of the day, and the message remains the same. This company is a sham.
Response from thislinkisnotactive.comJun 4, 2026
Hi Akin, If you have already contacted support, then you should have been informed that the charge is related to your active subscription. Please make sure that you are contacting the correct support team at [email protected] Please also note that while your subscription cancellation request may have been processed, any order that was already generated before the cancellation cannot be canceled. Thank you.




