Kenneth Watkins J.
Will Ruin Your Credit
I made an attempt to make a payment to my account on April 23 but my bank account was disconnected from Grain. To ensure my account was paid I requested a one time payment link since they have been provided in the past. Representative Diksha told that my bank account must be reconnected since they do not provide one time payment links anymore. I made connected my account and received the deposits. Once I attempted to verify the deposit amounts but I received an error message. In order to get assistance on this matter I have reached out over 15 times to get assistance. Every ticket I submitted has been closed without response. No one is answering the phone. I left a voicemail and have not received a response yet. It is important that I get this resolved so I can make my past due payment so my credit score doesn’t suffer. The longer it takes me to get this resolved the more it hurts my credit.