CraviesReviews of trycravies.com

Can't seem to get my subscription canceled. No one responds. 2 shipments now that I don't want.

I loved their old formulation but the new formula makes me feel ill. When I told them, they just ignored me. They have ignored all attempts to get a refund

Attempted to buy a 4pk but one touch Google pay put in the wrong address. No problem, chucked the faq and it says as long as you contact them before it's shipped they can change it. Email is the only contact info they have, so i immediately emailed them with the order number in the subject line. 3 days and another email later, no response and my product shipped to the wrong address. Thanks guys. Won't get my business again. Update: customer service finally contacted me and said they would replace my order and asked me to update my review, so here's the update. It's been 2 weeks since they sent that email, and I have received no further correspondence or a tracking number or product, so not sure what they want me to say besides they somehow made it worse.

Quality Control = 0 stars, Support/Customer Serivce = 0 stars, Taste = 4 stars, All 8 boxes I received were expired for between 7-11 months. Absolutley unacceptable for the high price of this cereal. I emailed customer service well over 15 times, zero response, zero assistance. Tried the Choco Boom before I realized it was 9 months past due. Seemed like it would be pretty good if it was fresh and not expired. This company is a scam and I would never do business with them again.

First of all, they stole $45 from me. They charge my card and never delivered the product. Then they kept trying to charge more and I had to delete my charge card and account from their website. They never responded to Discover, so the money was still taken out of my account. It's a total scam company. The emails and phone numbers are all disconnected, or fake.

Terrific cereal, awful support and subscription service. I have been charged 3 times since my initial order and received emails claiming my product was on the way with dead tracking links, email addresses I cannot reply to or open and a contact form on the website that apparently also goes nowhere.

I tried this product soon after it launched. The website seemed hastily thrown together and not ready for actual use. The vagueness of the checkout process left me fearful that I had been automatically signed up for a subscription without consenting to such. I immediately sent an email that wasn't answered for several days. They said it was no problem to cancel my (non) subscription. The cereal arrived and was actually better than Magic Spoon for just over half the price. I actually tried to place a second order, but the cereal was now deceptively priced and the shipping cost had skyrocketed. I contacted them again, but they denied changing anything. The next time I checked the site, everything was sold out and has remained so. This company has a decent product, but was totally unprepared to go into business. I hope they made enough money to hire better management.

AVOID THIS SCAM CEREAL!!! Purchased 8 boxes to try four different flavors...only received 3 flavors?! All 8 boxes were expired by 3 months! Boxes are very small (8.84oz) and made of thin paper, like construction paper...so they were all crushed by the time they arrived. These guys try to scam you into a "mandatory" subscription, but I canceled mine immediately. I sent them en email, but they never responded. They must be out of business now because their website is non-existent. All the signs of a shady business doing scam b.s. and the cereal tastes bland as hell.