customer
Address issues. As soon as I hit the purchase button I…
As soon as I hit the purchase button I saw the address my phone had posted relating to my card was an address we no longer resided at. Why that popped up blew me away because it had been a year and my statements have no trouble getting to me. 😂 I immediately thought how am I gonna get in touch with these people. I saw a support button and pressed it. I got Roxanne!!! She got on it and somehow got the warehouse the actual address before it shipped!! She’s my hero and I can’t wait for the product to arrive!!!!
Response from TrybloominSep 22, 2026
Hi Customer, We had to smile reading this because we can absolutely imagine that moment of panic when you saw the old address appear! We’re so glad you found the support button and that Roxanne was there to jump in and help. It means so much to hear that she was able to get everything sorted with the warehouse before your order shipped. Sometimes it’s those little moments where having a real person listen, act quickly, and take ownership can make all the difference. We’re especially happy that what started as a stressful moment ended with you feeling reassured and excited for your order to arrive. And “she’s my hero” is definitely going to make Roxanne’s day! We’ll be sure to pass that along to her. Thank you for taking the time to share such a lovely story and for recognizing the care she gave you. We’re so happy your order is on its way, and we hope it arrives safely at the right address. Enjoy your first Bloomin order! Warm regards, Bloomin Team




