Karen Henry M.
No customer service response at all
I submitted a customer service request a month ago and no one has been in touch with me about initiating a return. It appears they are only accepting inquires via email. I suggest having an automated mechanism for initiating a return if customer service is unable to attend to those customers for this long. I understand that due to current events there will be a delay in customer service responses and I'm not sure how else to reach them.


