William J.
Terrible customer, extortive fees
I have had funds with this company for many years and have had nothing but negative encounters. They are constantly trying to charge frivolous fees for not maintaining a minimum balance spite of having more than adequate funds in the account to cover their excessive fees and a credit card on file for back up. Transferring an account out of their institution was a tedious process and fraught with errors causing the funds to be delayed on two occasions. I was finally able to finalize this process after reaching a (ie one) competent customer service rep. Avoid at all costs.