Charles
Yet another scam
The product doesn’t actually exist — it’s a scam. Check twicely what you are buying.

A full suite of office software that integrates into your life so seamlessly, you’ll actually be productive.Easily access all your documents from anywhere, so you can work where you do your best work whether it’s on a train, in a coffee shop, or even at the office.
Trulyoffice (trulyoffice.com) has 173 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Charles
The product doesn’t actually exist — it’s a scam. Check twicely what you are buying.
Fredrick W.
I DO NOT HAVE THE PRODUCT I PURCHASED!! Are you mailing me the software? I couldn't download it.
Maverick
Unsure if this product is really what is said it was. When I placed the order I started getting emails wanting to verify if I placed the purchase and wanted me to answer questions. Instead of getting an email with the link to download the product I was going to have to wait 2 or 3 days before I received the product. It felt very suspicious and was not how you would typically receive a product that had to be downloaded. I was wanting to use the product immediately, not have to wait days to use it. I canceled the order. Not sure the product is legitimate.
LR
The whole reason I bought Truly was so I could open and edit word docs that are saved locally on my google drive. It doesn't work and your rep couldn't make it work. The app is missing A LOT of functionality making it a pain to use. I should have saved my money and put it toward a MS Office download.
Cynthia L.
I thought I was buying programs but evidently not. Please cancel and refund
Donald M.
8 days since I purchased the product, they processed my credit card and sent me a receipt and I have yet to receive a key to download and/or unlock the product. Not sure if the purchase of this product was an wise idea.
Response from TrulyofficeSep 30, 2024
Hi Donald, Thank you for your feedback, and we sincerely apologize for any inconvenience. We wanted to let you know that we did send the product key on the same day of your purchase, but it's possible that the email may have gone to your spam or junk folder by mistake. To ensure you have what you need, I have just resent the key again. If you still can't locate the email, please feel free to reach out, and we'll be happy to assist further to ensure you receive your product without any further delay. We appreciate your patience and understanding!
Pascal R.
Trulyoffice is the SoftMaker program. The promised cloud (called truly cloud) does not exist. When you click on the link to unlock the software, you're taken to the SoftMaker website. Don't buy anything from them, it's a scam. Last but not least... The user manual does not exist.
Response from TrulyofficeOct 1, 2024
Hi Pascal, Thank you for sharing your feedback, and we sincerely apologize for any confusion and frustration you experienced. We would like to clarify that SoftMaker is our trusted partner. We also apologize for not being able to provide you access to the Truly Cloud service immediately. We have sent you an invitation now, although we understand that since you've received a refund, you may no longer be interested in using it. Nonetheless, the invitation has been sent should you decide to give it another try. As for the user manual, it is indeed available within the applications. To access it, simply click on the "?" icon in the toolbar and select "User Manual." Each application, such as Word, Slides, and Sheets, has its own manual for easy reference. If you need any further assistance, please don't hesitate to reach out to us. We hope this helps clarify things! - TrulyOffice
customer
I never received an answer to my question.