Christy H.
I paid for a product and didn’t get it
I paid for a product and didn’t get it

True Sports Fan is the ultimate sports merch store for fans of all sports. We carry gear for NFL, MLB, NBA, NHL, Soccer, and College teams. Browse our huge collection to find your favorite player or team. Our mission is to provide fans with high-quality merch at a fair price so they can show their colors in style!
True Sports Fan (truesportsfan.com) has 44 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Showing 34 reviews with 1 star · Clear filters
Christy H.
I paid for a product and didn’t get it
DTurman
I will never use this company again, it was my first and will be my last. I was constantly trying to get the status of my order. I finally got a response about 2 days later. He stated in the email I would get an answer in 24 to 48 hours, at this point I was ready to cancel my order. Well, 24 to 48 hours turned into about 7 to days. In the meantime, I contacted my credit card company with my concerns. The telephone number on the website is not answered, I left several messages and no one ever called me back.
AB
Still have not received my order weeks later. Two customer service contacts said they would get back to me in 24-48 hours to confirm when I can expect my order. Neither time has anyone got back to me. I don't even know how to cancel and get my money back.
Kayla A.
Took more than 2 weeks to process and ship. I ended canceling my order.
Aaron R.
I do not have my package yet
Lynne H.
I placed my order on April 26th and it has still not arrived. It is a birthday gift for sister which is May 17th. I emailed and received a response that you would let me know when it shipped and apologizing for the delay. Its been four more days and still haven't heard anything, except of course for this request for a review. Where is my chair? When is it going to ship?
Amanda G.
I made this order and never received it!!!!! Nobody answers my calls. No return emails!!!! Total damn scam!!!!!!!!!!!!
Robert M.
I ordered over a month ago and still have not received my order or an email saying it has shipped. I have reached out and received one email with an apology and telling me they would update within 24-48 hours and that never happened. I wish I would have read the reviews before making my order, I would have never ordered from this company.