Triniful.comwe sell men's underwear, comfort and style promised. it is time to show off your butt and muscle with our sexy underwear.
Triniful.com (triniful.com) has 183 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Gabriel
one of the chain harnesses arrived broken, I will send an email with a picture attached soon
Response from Triniful.comJul 6, 2023
Sorry for the unpleasant caused. If the item received broken, we'd willing to reissue for free. Please contact our customer service to see what can we do about this. Many thanks! [email protected]
TIMOTHY G.
They sent me a broken product and refused to refund my money…
Response from Triniful.comJul 3, 2023
Dear customer, we're very sorry about the product damage. We are willing to reissue the product for you free of charge. Sorry that our item didn't satisfy you. Since the strap is assembled, it may break if pulled hard. If you are not satisfied, we support returns and refunds. Thank you for your support and understanding. For more information and assistance, please contact our customer service. [email protected]
AD
Nothin received as yet
Response from Triniful.comMay 11, 2023
Hello, Sorry for the unpleasant caused. As we check here, your order has been delivered on 13th May. The tracking number is QP932716145GB. Have you received your package now? If not, please contact our customer service for more details. Thank you! Email: [email protected]
Manuel Usano C.
The arness smell quite bad … I can’t use it with that strong smell That was dissapointed
Response from Triniful.comApr 12, 2023
Dear, we are sorry to hear that you were disappointed with the smell of the harness you received. It is recommended that you open the package to ventilate and smell after receiving the goods. We take pride in the quality of our products and want to make sure every customer is satisfied with their purchase. If you haven't already, please contact our customer service team so we can provide you with possible solutions or alternatives. Thanks for your feedback, we hope to have the opportunity to fix this issue for you.
Stefano P.
I ordered two swimwear following the size chart but the size i have received was very small. The seller policy do not allow to replace the items and ordered 2 new ones with a discount however I have received a black one instead of blue and again they are too small despite I sent a pic with measurements of one of my M swimwear as a sample. Unlikely i am very disappointed and not at all satisfied.
Response from Triniful.comApr 12, 2023
We apologize for the inconvenience caused by the sizing issue and the mix-up with the color. We understand your disappointment and frustration. To make it right, we would like to offer to reissue a new item to you free of charge. Please let us know the correct size and color, and we will process the order as soon as possible. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
KIAN B.
This company has unlawful, deceitful practices when in comes to their return policy
Response from Triniful.comApr 10, 2023
Dear, We are sorry to hear that you had a negative experience with our return policy. However, we would like to assure you that our return policy is in full compliance with all applicable laws and regulations. We strive to provide our customers with the best possible service and we take all feedback seriously. If you would like to discuss your concerns further, please don't hesitate to reach out to us. We believe that we'd find the best solution. Thank you for your feedback and we hope to have the opportunity to serve you again in the future.
Ray
The items did not fit per the sizing guides you provided on the site. On top of that, you won’t even let people return items that don’t fit. Complete waste of money
Response from Triniful.comApr 7, 2023
We apologize for any miscommunication. But personal items such as underwear, swimwear, socks, bodysuits, and briefs are FINAL SALE for hygienic reasons, and cannot return. This policy ensures that customers receive a new, unused product and protects their health and safety. And our sizing charts accurately reflect the measurements of our products. We would like to work with you to resolve this issue as quickly and efficiently as possible. Please reach out to us again with your specific details of the issue, so we can assist you in finding a solution. Thanks for your support and understanding.
Avi B.
Bad bad bad customer service. Sizing chart is completely wrong. Now I’m trying to get them to send me another and they keep trying to heckle me instead of just sending me a proper size. BEWARE. All of the clothes from this sight are likely from Asian made companies therefore generally smaller fitting. They still haven’t refunded me or sent me a new size.
Response from Triniful.comMar 28, 2023
Sincerely apologize for any negative experience you had with our sizing chart and customer service. We understand how frustrating it can be to receive ill-fitting clothing but we take great care to ensure that our sizing charts accurately reflect the measurements of our products. And we understand that every individual has unique body proportions and our sizing chart may not be suitable for everyone. We apologize for any miscommunication and would like to work with you to find a resolution as quickly as possible. We would like to work with you to resolve this issue as quickly and efficiently as possible. Please reach out to us again with your specific details of the issue, so we can assist you in finding a solution. Thanks for your support and understanding.
