James
One of our best decisions ever
We are completing our second year with TriNet and remain highly satisfied. Top values are the availability, accountability, and responsiveness of support. My Client Success Partner is truly a partner, providing the help and answers I need when I need them, with equally capable fall-over support when he's not available. Live resources are available to my team effectively round-the-clock. The variety and cost of insurance offerings is proving a valuable retention tool, helping us to be the firm we want to be. The payroll platform is straightforward, efficient, stable, and accurate. TriNet has also added effective tools for managing COVID's added complexities like EFMLA pay and PPP loans. (I do have some basis for comparison: TriNet replaced an PEO for which none of the above were true in our experience.) Beyond payroll, TriNet's applicant management tools have proven valuable and we're looking to add TriNet's performance management module for the coming year. As I said, we've very satisfied.