Trident Moving ServiceReviews of tridentmovingservice.com

If you are thinking about hiring this company to move your house, please do not do it. I am going through the pain right now. I would not want this to happen to any person out there. 1- when you call them they give you a good price and they don't list your everything. They want you to pay the non-refundable deposit ASAP. 2- They call you only a few days before your move and highjack the price to double!!! 3- People who call you for moving they are rude, they want you to not question and pay. I am not seeing reviews also moving process may delay and they may do bad job as well. I would not be surprised with the doubled price and terrible service. 4- Customer care will tell you to just suck up and pay the double price. Good luck if you can find somebody in last couple days before your move, so you pay them. It is an abuse. Please dont do business with this company. They are cheaters. Scam!

Zero stars!! Scammers!!! Beware they are also using another company name!!! Quoted me $3300 and movers showed up and wanted $8000 more!

These guys are scammers. Please avoid them. I made the payment and agreed to come on Friday and deliver on Sunday. They did not and came on Saturday with an unorganized truck that had someone else belonging laying all over. I asked for a refund on Friday because I already planned to fly my family on Saturday. I will be pressing charges through my organization. Please avoid them. They are SCAMMERS.

Called Trident salesman James had me take pictures of all in the house. Quoted $4800 They brokered the move they are crooked brokers. No one ever said they were brokers and had other companies do the work and charge their own fees besides theirs. The moving people came out and it cost 3800 and cash only. They they store it for $650 a month. Then they need 21 day notice to ship out with another mover and they want 3800 cash $4800 turned into $12400. Don’t ever call this crooked company. Deal directly with a mover that does the entire moves d get 1 exact price up front!!

First off all I am not big fan of leaving bad reviews on companies. If I could give them 0 stars I would. Do your homework! The sales pitch is too good to be true but you will need a lot more space than the quote. They are scammers. We called the customer service and a representative by the name of Zack answered the call and he input the information and gave us a quote so we paid the first payment. A week later we called and we found out that he did not write every item we wanted to move like a safe and they offered new higher price form the original agreed upon. They have being used this tactic forever and they are getting away with it. In addition, it is not a moving company and they use a third party to move the items. They trick people on the initial call and they make sure you agree on the initial price and you sign a contract and you will lose the initial payment if you want to cancel the contact and then they change the price a day or two before the movement date then you cannot cancel the contract and you will lose your initial payment. I wonder how they will still in business. I would not recommend this company to anyone and I will warn people about it.

I have been in business a long time and rarely have a seen such a display of deceptive business practices and abysmal customer service as I witnessed in my recent move from Colorado to California. From using a name closely akin to a real moving company out of NC with positive reviews to quoting one price to get you to sign the binding contract and then demanding more money a week before the move because they underquoted you at the time of binding, this BROKER services company (ie, NOT A MOVING COMPANY) uses every sleezy sales pitch in the book to get your signature (think used car salesmen techniques and you get pretty close to reality with these folks). Their contract you sign is so unethical that I feel that any good attorney would have a field day with it (I mean it literally says you cannot leave them a bad review --- that should be a big red flag right there). And let me give a shout out to Justin for providing the worst customer service experience I have ever encountered (Condescending sarcasm and calling a customer stupid are a foolish and ignorant way of handling disgruntled customers --- just tackless). That is just the binding part. Next I would like to review the actual move. As a broker service, Trident Moving Services does not move your products but rather hires out third-party movers (and from my experience, I would say bottom of the barrel types). We add alot of precious art and valuables, so we were very nervous about outsourcing our move, but the used salesman pitch (see above) sold my wife into signing their agreement. Both sides of the move came with unprofessional movers. The pickup team put a hole in the wall and wrapped things so poorly that we had complete loss damages on several items. The drop off team was one man...yes, we paid for a team and instead got one person, which means we got to basically move ourselves in instead of directing traffic. He felt the need to smoke the entire time and it took weeks to get that smell out of the new house and carpets. And because Trident Moving Services were (are) so bad with customer service, neither my wife nor I could bring ourselves to report the damages because frankly we did not have the energy to deal with them again. I am begging you before you sign the binding contract and risk your deposit seriously consider whether these folks are people you truly want to do business with. I, for one, will never fall for their sales pitch again. RUN!!!!

Do your homework! The sales pitch is good but you will need a lot more space than the quote is for AND they contract out to non accredited third part scam artists. We lost over $12k AND 80% of our belongings were destroyed by Hermes Moving and Storage. It has been an absolute disaster for us and truly devastating. They are really good at saying the right things. Yes they are insured. But unless you purchase SEPARATE very very expensive insurance from your carrier you will only be reimbursed based on items weight. 0.60 per pound. It’s the biggest scam ever. There’s no loss to them if they ruin everything, they’ve gotten paid. The claims company gives you a couple hundred bucks to replace everything in your home after they destroyed it. Please don’t fall for this. I don’t wish this nightmare on anyone except for each person responsible for my belongings and each person that BS me into believing I was making a good choice. Shame on every one of them.

If I could give them 0 stars I would! They arrived 2 DAYS LATE to transport my furniture, and when they arrived at my new home with my furniture, they only brought half if it! I had to purchase an air mattress so I had something to sleep on until they arrived. I had to take extra time off work due to their negligence and poor planning. I didn't even receive a phone call to tell me they would be late. I had to leave several messages and got a call back 5 hours later with excuses for why they didn't arrive. Save yourself the headache and go with a company a friend or family member has had a good experience with. These reviews on here have to be fake!