Dana S.
Fantastic Company & Excellent Customer Service!!
I had purchased a product from Tresor Rare that I had a disappointing concern about due to my own lack of knowledge about the product. Pursuant to contacting Tresor Rare, I received an immediate response from Stephanie in customer service. Not only was she sincerely concerned about my expectations, she immediately remedied the situation and put my mind at ease. I had not used the products before and now that I am totally in love with Tresor Rare, I am very appreciative for Stephanie's empathy, knowledge, experience and professionalism. It has been a pure joy to work with her to put my mind at ease. I will continue to be a lifetime fan of Tresor Rare!!! A++++
Response from Tresor RareAug 5, 2019
Dear Dana, I am disappointed to hear about your experience and would like to discuss it with you offline. I apologize for the confusion in receiving a differemt product sorry for this experience. I would like to send you a brand new item plus a free gift! :) Please give us a chance to resolve this and email me when you have a moment at: [email protected] Please add: Attn Stephanie/trustpilot" to the subject line. Best Regards, Stephanie



