Tresor RareReviews of tresor-rare.com

Great product, I believe it's over priced.

My skin feels smoother, looks fresher but I would not have bought the product without having received a special offer. There are so many products on the market now that are not so expensive that work just as well or even better.

I was contacted by a representative of the company after my first review. She was very nice. I thought I would have received a follow up call after our conversation, but I did not. I still would not recommend the Tresor Rare product.

I came to visit San Francisco today and while walking by on the streets I was enticed to enter the building along with my husband by a man. He began his sales pitch and tested the Chemical Peel on my hand. Then he applied the cream. He stated that they had a Black Friday sale and that I could get 50% off on the chemical peel ($175). It was still too much money to spend just on the chemical peel. So he decided to call over his manager and she “threw in the face cream free”. When I was still indecisive and feeling pressured, the manager then threw in a free face wash. She took out her calculator and said the product would last for a year. She divided $175 by 12 months and it came down to about $7 a month. Sounds great right? She then said the product had 100% 1 year warranty. That if I didn’t like the product I could easily return it within the year. And they kept insisting and insisting that I needed these products for my acne. That my face would improve so much. I ended up purchasing the products but left the store feeling ripped off and realizing I had spent almost $200 on face creams. When I went home and tried the products on my face I saw that the cleanser was just like any other cleanser. The chemical peel was hard to rub and just left my skin feeling dull and red, not even soft, it is very itchy. And the cream is itchy too. At the store the guy had said that it had zero side effects. I feel I was lied to. It’s not fair that they lure us into the store and push us and push us till we break. And as I read other reviews I see that many haven’t been able to return products. It’s not fair that we are lied to. I knew I shouldn’t have bought these products and researched them online first. I wish I could have my money back.

I really love the quality of the products... I have been extremely happy with the results. I took away one star - because there is little on the website that tells you how to use the product. Written instructions or YouTube clips could teach customers how to apply.. what order and show new products. The second star I took away was a recent order I had made some how registered the order but it didn’t go to shipping. I left messages on the shipping department voice mail as well as customer service. I used their email notifier of problems (received an auto response with no other contact) finally I reached out to new orders and was able to get it resolved. This whole process took almost a month. I recommend they take a deep look at customer service.