Tresor RareReviews of tresor-rare.com

Do not buy! Do not enter that shop, London UK 150 Fenchurch Street. They always stay outside the shop and trying to sell their products. I was passing buy and a guy invited me to the store. I was full enough to buy a product 10ml !!!! for £120, they say the full price was £500. and!!! if I don't like the results I can return it at any time! I bought it, but at home look at the ingredients, not that good. Also, if a company and product is good, they won't sell it cheaper. A respectable company won't put 3 men to sell the products outside the shop! On the receipt says you can return it and get the refund in 14 days but need to email them before going to the shop. My product was unopened, I did email them before. I went to the shop but they said I need to wait an answer on the email, with an authorisation code. they cannot do anything, they don't have a number from customer service. The next day I received an answer to my email, however no authorisation code, just questions on why do I need to return the product. I answered and since than nothing. Went today in the store, same story.. but I said I won't leave the store and they said they will call the police :). It was very intimidating to wait there with 3 men in the store. In the end I received my money threatening them that I will just stay in the store forever and I will call myself the police. Before going to the store, I also called the citizen advice call centre, they advice me that this company is a scam and they are in breach of contract: on their receipt says you can get your money back in 14 days by emailing them. But they want you to follow a different process, answering question, waiting for an authorisation code, therefore a different process. Happy to get my money back, and I won't do this stupid mistake ever! just do not get intimidated, don't leave the store till you get the money. take a friend with you, make sure you call citizen advice before. they are really helpful.

shouldn't even have 1 star , its rubbish. i bought some in hawaii and when i got my product home to australia its just oil and doesn't work or even set. complaining to head off was useless too

I was accosted on the street by a woman in the Charleston SC store. She immediately removed my under eye cream and put on some serum to remove the dark circles under my eyes...which she rudely pointed out. We were in a hurry to meet someone which I repeated at least three times to her. She tried to sell me three products for $1400! When I said no, the price went to $700 and then when I said no again, the price went to $299....I told her I would think about it and left. We avoided that store the rest of the week. They literally stand outside and drag you in. Slimy sales tactics...I wouldn't advise anyone to go near this place.

Wow, it seems everyone who has come across these people have had the same experience including myself! I was at The Venetian in Las Vegas when this girl and guy tag teamed me, it was very embarrassing and I just wanted to get it over with so I went in. $300 later and a very ticked off sales guy because I told him I wouldn’t buy $1,600 worth of miracle product. I don’t see how this place is still in business. They are truly awful people.

I was pressured into buying the skin care products, my bad, but he was very pushy and wouldn't let me walk away. He started putting stuff on my face without asking , or telling me what he was going to do. The moisturizer was nice, so I bought it so he would let me go. The lifting serum gave me blisters under the eye. Now I don't know how or if I can get some money back.

Rubbish. I hate this company, and I've never even set foot in one of their stores or used one of their products. I don't need to and I don't want to. Their predatory and aggressive hard sales technique offends me. From what I hear the products aren't that great either. Well, I suppose if they really have to drag people off the street to sell to them that says it all. Customer service ---------------------------- Tresor Rare flagged my original review (above) as 'incomplete' and Trustpilot duly asked me to add details of Tresor Rare customer service, which I am now very happy to do. In fact I wrote to Tresor Rare directly at exactly the same time as I posted my original review above, describing my experience and asking if they couldn't just leave me alone, since I was only minding my own business and I would be grateful if they did the same. It took Tresor Rare less than 24 hours to object to my original review. By comparison they took 5 days to reply to my direct contact, the body of which comprised one short paragraph stating simply "I will be happy to assist you and we are sorry for any inconvenience."

My experience was similar to other 1 star reviews. I was accosted at a mall in Austin by a young lady who was very aggressive. My scam alert radar was activated. She proceeded to remove my under eye concealer w/o asking! Eye cream to reduce bags was administered. Sensation was awful. Under eyes felt tight and that’s why she said you wear it at night. Quoted 750$!! Yikes! Then she said she would give it to me for 299$ with a freebie of moisturizer. I asked some questions: 1 what is the name of this product? It said vyofye on the box. But I was at a dermalect kiosk? Tresor rare was also visible. 2. I said I needed to check reviews. She wouldn’t accept that. You see how amazing it is. I was pretty sure when I washed it off the puffiness would return 3. What is your return policy? None I asked if she would be there later in the week. She said no Nd then the amazing offer wouldn’t be available. If it sounds too good to be true, it usually is. Buyer beware!!

I was accosted by a Tresor Rare sales girl while at the whalers village mall in Lahaina, Hi. She was extremely aggressive and persistent in her pitch and just would not let me leave. I agreed to try the product just to be polite and had no interest or intention of buying anything. She made me try the eye cream and the pearl facial. When the facial removed some of my ‘dead skin’, she had the audacity to comment that didn’t I shower that day! Whaaat? How do you guys train your sales people? She was very pushy and wanted me to buy both the products when I clearly mentioned that I do not need an eye cream as I have ‘zero’ visible wrinkles and could not find any difference after applying their eye cream. In the end I reluctantly bought the pearl facial as my baby was literally crying by that time and the girl would not let me leave. Such an inappropriate sales practice. Would not stop at their kiosk ever again even if I do like their products.