MA
I watched their videos explaining how…
I watched their videos explaining how they were genuine and were going to get my posts in front of real relevant users and not clutter my profile with fake follows which IG hates. I even emailed them about why the users they list on their website aren't real profiles and they responded that they didn't want people to bug them. Within 3 minutes of signing up, I started getting follow by fake accounts one after the other. I even emailed my "consultant" about it and he said he is unaware of any fake accounts. They are obviously fake. He said it takes their AI a few weeks to learn habits etc. Well the trial is only for 3 days and they start inandating you with fake followers an lie about it. And now I have fake followers that Instagram frowns upon, and lying Trendgram still keeping up the charade. Total scam DON'T USE. FOLLOW UP: They replied that they don't use fake followers but they do. I did reach out to them and they claimed they were not fake, however, every single one of their profiles had fuzzy pictures, weird generic captions that no one would even care to read for each photo, very few likes for each photo, grandiose descriptions under each profile name, etc. etc. etc. etc. Why can't they actually do something productive with their time other putting soooo much effort in trying to scam people?
Response from TrendGramMay 8, 2024
Hey there, We're genuinely dismayed to hear about your experience and want to address your concerns directly. It's essential to clarify that our company is dedicated to providing authentic engagement and fostering genuine connections on social media platforms. We invest significant efforts into ensuring that our users receive interactions from real, relevant individuals. The suggestion that we engage in deceptive practices or operate as a scam couldn't be further from the truth. We take pride in our commitment to transparency and integrity. While we understand that encountering fake followers can be frustrating, we want to assure you that it goes against everything we stand for as a company. While our AI algorithms may require some time to optimize and deliver the best results, our trial period is designed to provide an authentic experience of our service. We appreciate your feedback and remain committed to improving our service and addressing any concerns you may have. If you have any further questions or would like to discuss this matter further, please don't hesitate to reach out to us directly.