Treatstock launched in 2016 with a huge passion for additive manufacturing and a simple goal – to make creating easier. We continue to develop online solutions that ease the busy aspects of the process, while vendors themselves can focus on what they do the best – manufacturing. Today our platform features 3D printing, CNC machining, Laser Cutting & Engraving along with other on-demand manufacturing services. And for small businesses and suppliers, we offer free automation solutions and tools to simplify the workflow.
Treatstock (treatstock.com) has 487 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
treatstock.com
Website
treatstock.com
Category
Production Services
Location
Newark, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 8% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Similar experience to the UK guy who wasn't paid. I'm USA based and I've been trying to get paid since JUNE. Did a $400 order for a single customer. They rated it 5-stars and a) no one will reply to my emails / support tickets. Submitted around 10 requests. b) treatstock wanted to withhold 30% for tax if for wasn't on file (I filed it out when I signed up) and c) since they didn't reply, I submitted the withdrawal request even though it shows they are going to withhold 30% for taxes. It's been over a month and no deposit to my PayPal account...
They are not to be trusted and they are padding their pockets with small 3D printing businesses suffering.
BO
Bob
As a seller on this platform
As a seller on this platform, I initially had high hopes of finding a convenient place to manufacture products for customers. Unfortunately, my experience has been far from satisfactory. They deduct 30% from withdrawals, assuming everyone is based in the US. Despite repeatedly submitting the required tax form, it seems to have never been processed, resulting in a 30% charge on every withdrawal. While I didn't have many sales, I hoped to use this platform for additional income.
I encountered an issue with a client who sent me a request, which I accepted. However, less than an hour later, the customer wanted to cancel the order, and there was no cancel button available after acceptance. I attempted to contact TreatStock through various channels, including their website's DM, contact form, and email, but received no response. This lack of communication and support is a severe flaw in their business operations.
I made my last withdrawal request on September 3rd and I'm still waiting for it to be processed, with the 30% deduction once again. I would like to amend my review and resume using this platform to print products for clients, but at this point, it's impossible. TreatStock urgently needs to improve its communication, respond to emails, and enhance its overall website functionality. While it might be a decent platform for customers, it's a frustrating and unviable choice for sellers due to delayed payments and a lack of responsiveness to critical inquiries.
UPDATE - Payment has been received today. 29/09/23
LZ
Lorenzo Z.
Tappi plastica
Non c'è mio uso, ma, mio malgrado, questa volta sono costretto a valutare negativamente un acquisto presso l'azienda " salento team lab". Nello specifico un paio di tappi che hanno la funzione di bloccare la visiera di un casco moto e che non appena inseriti, uno di questi si e' subito spezzato. Nel chiedere spiegazioni ad una persona dell'azienda, mi viene risposto testualmente: Stampare parti piccole con basso riempimento a volte è un problema e cede il pla.. io posso stamparli nuovamente ma al 100% di riempimento a mie spese ma dovresti pagare la spedizione
[21/6, 13:59] Lorenzo: Quindi sarebbero piu" resistenti giusto? e quanti me ne stamperesti?
[21/6, 14:07] Treastock (3D): 2?
[21/6, 14:10] Lorenzo: Ok. Spedisci, le provo e poi ti pago spese di spedizione
[21/6, 14:13] Treastock (3D): No
[21/6, 14:13] Treastock (3D): O prenoti il ritiro o mandi prima i soldi della spedizione. Lorenzo: QUINDI E' EVIDENTE CHE I TAPPI IN QUESTIONE SONO STATI CREATI LA PRIMA VOLTA SENZA CRITERI DI QUALITA' COME AFFERMATO PROPRIO DALL'INTERLOCUTORE.
CE
connor E.
Avoid at all costs nothing but a scam i…
Avoid at all costs nothing but a scam i was a vendor on there and they have taken there cut from the job then taken another 30% upon withdrawal which still hasnt arrived in my paypal account I've messaged support multiple times and never get a response i will not be doing anymore jobs for treatstock ive lost out on income and materials AVOID AVOID AVOID
Response from TreatstockJun 19, 2023
Hello Connor,
Thank you for taking the time to share your feedback with us. We understand the frustration with the tax info processing, but as a US company, we are legally obligated to collect and remit them to the appropriate government agencies.
To get more info, please visit the following pages:
https://www.treatstock.com/help/article/56-tax-withholding-for-non-us-individuals-and-requirements-for-w-8ben
https://www.treatstock.com/help/article/53-how-much-time-do-i-have-to-submit-my-tax-form-to-treatstock
https://www.treatstock.com/help/article/70-circular-230-notice
Your tax form information was confirmed the same day we received the claim; we are sorry for the delay, but the tax forms of our providers should be carefully checked to avoid any damage or controversy. Thus may lead to delays, as the tax forms of all the companies requesting to join the platform are checked in the order they've been submitted.
Regarding the PayPal payout issue: according to our information, the transaction was successful and your earnings are received. If any issue occurred, please let us know. We take all claims seriously and strive to ensure that all of our contractors are paid fairly. As the payout requests are made by third-party providers (such as PayPal/bank providers/etc.), there is a 10 business-day deadline for transactions. Please check the following page:
https://www.treatstock.com/help/article/161-when-i-will-receive-my-payout.
We sincerely apologize for the inconvenience caused. We value your business and hope to have the opportunity to earn the trust of our partners for future cooperation.
Best regards,
Treatstock Support
TS
terry S.
My Bad Experience
My experience bad
The process to get a quote and shipment of product is excellent, but if a problem exists with the final product and you attempt to cancel and return the order, it fails on all points. Customer Service did not response to my repeated attempts at contact via email and the phone number available is not available to direct contact from public. Buyer beware!
Response from TreatstockMar 31, 2022
Hi Terry,
We are extremely sorry you weren't happy with your orders. The parts you ordered were quite small and, unfortunately, the cheapest desktop FFF machines can't always produce them right on point. We've refunded all your orders, and, as mentioned via email, you can always open a dispute on our platform, so we'll take action.
JU
Julie
Subpar product and poor customer service
My leaf-blower holder broke after only one month because, apparently, it was a piece of junk made by an unscrupulous company that doesn’t care about quality or customers. They rudely refused to refund my money.
Response from TreatstockDec 16, 2021
Hi Julie,
We are extremely sorry! We checked the order specs, it seems that you went with default 20% infill and PLA material, which isn't super resistant to stress. Please, note that we provide a 3D printing service, we don't sell finished products, so we can't guarantee how parts will perform.
EL
Elisa
A small simple 3D print.
A small simple 3D print.
On the website it stands to already have been delivered. Eventhough I wasn't home on the day and it wasn't in my post box, no little slip of it being delivered to another address for safe keeping.
Response from TreatstockNov 22, 2021
Hello, we are extremely sorry for the inconvenience! We update the delivery status based on the info from the carrier. If your order hadn't arrived, we'd be happy to get it remade and shipped out once again. Could you please send us an email with your order # to [email protected]?
SH
Shane
First order very poor and unprofessional, Had to be cancelled.$$
Had made a order as a first time customer, costing close to 80 dollars including shipping, With one main colour for all but 3 parts, a standard black colour for the second,and for the other 2 I selected purple, All good, billed and paid.I recieve an email, telling me their is a technical fault with my order, I though perhaps I made a mistake in the order, and quickly contacted support.Support replied quickly , letting me know I had not made a mistake, that "" The manufacturer didn't accept the order and left the following message "It is not economical to change color twice in order to print the two small parts""I would need to apply and additional charge of $15 to cover clean down of the machines and additional set up for the material changes".Pity I paid extra for the selections I made, and was billed in total for(and had paid by paypal), only to be asked to pay extra on top in order for the operator to clean the printer between filament changes?And set up the change?I understand different orders will take extra minutes, depending on the the selections made, though it is very unprofessional to retro charge for something as you deem it uneconomical, and have the cheek to try and charge 15 for a "clean down" and spool change.Unless you have an all part inclusive colour, avoid Treatstock.Even then, I would still wonder if you will be charged for a clean down.....