Peaches H.
Please be aware
My name is Patrice H. and on January 18, 2021 I secured Travis Watkins, 2837 NW 56th St, OKC, OK 73112, 405-607-1192 for assistance with my 2020, 2021 & 2022 taxes and received an email on November 26, 2025 that read, “We wanted to reach out to inform you that Travis Watkins Tax & Accounting is no longer offering state resolution services.” To start, I paid them a total of $15,600.00; $10,000.00 to help settle taxes with the IRS which they filed the incorrect amount which was settled AFTER I had to contact my personal accountant and pay another $125.00 for her to file an amendment with the IRS to correct their mistake, and $5,600.00 to the State which has brought me to writing a complaint. Although the MSA (Master Service Agreement) that I signed states that they would handle my 2020 taxes they willfully accepted handling the other 2 years. This is shown on the OIC (Offer in Compromise filed with the IRS) and Packet-S (filed with the Oklahoma Tax Commission) which both settlement packets were initiated by Travis Watkins, which later I was told I could have handled both of these settlement packets on my own by someone. This was advice given to me by someone at the OTC years before any of the people that I know now at the OTC took over my case. To make this short, if you all request further information I was sent the following email that I have copied and pasted below. At that time when I called Travis Watkins and went back and forth with them in an email chain, which I have as well, what it boils down to is that they said that the funds that I have paid in to their firm have been “earned” and that my State taxes are “Pending a Waiver.” I’m not sure what that means as I emailed them to be more specific. When I actually called up there to see what’s going on, the young lady that was working on my case said that handling State Resolutions anymore “is not profitable.” Like, really? I have tons of back up; email threads, phone logs that I kept, those individuals that I spoke with along with tons of documentation to prove my point. Is this even ethical for them to shut down someone’s case without it being resolved? I was given an alternative after-the-fact and they did refer me to another tax firm but AGAIN, they wanted money to even get my case going. It’s like I would be starting from scratch. Errors were made on both my Federal and State taxes by Travis Watkins which I was advised by someone at the OTC to seek a “good” accountant to have them file an amendment with the IRS. I did this and got my IRS debt reduced from $110,149.00 to $1,230.00 with no help from Travis Watkins due to the amendment that my accountant had to file and with the extra money that I had to pay my accountant. This has been a long and drawn out lengthy process and I have all documentation to support my complaint. All of this work done only to have Travis Watkins abandoned my case and they took my money without fully holding up to their end of the deal. I would recommend doing your homework first before dealing with Travis Watkins because the more I became involved over these past 5 years, I have learned so much and realized that yes…I could have done this on my own and saved $15,600.00 because for years I have always done my taxes. I went to Travis Watkins due to the amount of money I won from gambling. All along I was on the right course. In conclusion, my cases have been resolved but it took me working diligently with both the IRS, the Oklahoma Tax Commission (OTC) and my accountant during and after business hours, being on eternal hold and mounds of frustration while I trying to conduct my own job here at work. I totally, unequivocally would not recommend Travis Watkins at all.