TravelodaddyReviews of travelodaddy.com

Sol was very kind and helpful

Excelente trabajo del señor Mateo de León atento ,responsable y amable muy comprometido con su labor!! Excellent work by Mr. Mateo de León, very responsible, attentive, friendly and committed to his work.

I was having an awful day when I called for an airline reservation. This gentleman by the name of Sam Dawson help me out and he told me that they were having problems processing the payment because the bank would not accept the request to process the payment. In my confusion I totally forgot that I had to call the bank and when I remembered several hours I don't know how many had already passed. My brother passed away in Puerto Rico and like I said initially I haven't had a a good day at all. I called the bank to find out if they had process of payment and they said no. So I called travel old daddy again and spoke to Sam Dawson. At the time I called the flight that I had booked it already been canceled by the airline. Sam was kind enough to help me out into booking another flight and staying on the phone with me until I was able to get the bank to process the payment this was passed it's time to go home and I am very very grateful to him for his kindness and professionalism. You need more people like Sam. César Roque

The Agente Sol sanchez good customer service , know about hes job , very fast and profesional ...i recoment to everybody for this Travelodaddy.

Both John and Levi were awesome! So pleasant to work with! They made sure all my questions were answered and gave me very professional service! Kudos to them for being so resourceful, kind and thoughtful!

BEYOND EXPECTATIONS!!! From my daughter Therry: My experience has been more than great!!!! My mom handed me the phone to make sure the flight was booked within her expectations and let me tell you guys..Levi made sure I understood every steps of the booking process by repeating as much as I needed EVERYTHING! I've never experienced such professional and reassuring customer service as the one Levi provided. He's VERY PATIENT and understanding of the langage barrier at times (me being from Quebec and French being my first langage). Levi went the extra mile on every steps of the process with me and i can't say it enough, I'm truly thankful! We booked and confirmed everything together and Levi stayed with me on the phone for 1h30!!! NO CUSTOMER SERVICE DOES THAT...EVER!!! I can only rate 5 stars on this survey, but if it was up to me, I'd give 10 stars! TOTALLY RECOMMANDED!!!

At fist they send you an email that its pending.. not a confirmation email and they give you a call to check the availability of the flights! It felt weird because we didnt get the confirmation right away but Levi was super nice and made me feel safe with the transaction! It took 48 hrs and the flights were booked! The price was a bit higher then the previous ones but if we count the seat selections plus the bags fees included it was still a better deal then anywhere else! They also ask you for id ( just the names no numbers) that too felt weird but hey they already had the CC so! When reading the 1 star reviews you question yourself but read further all the other ones are good! Everything was MORE THEN OK! THANK YOU LEVI! Will call you when needed for sure!

I worked with Levi. He was good and informing with what was going on. Price was good